Employer Industry: Banking

Why Consider this Job Opportunity:

- Comprehensive and ongoing training for career growth and development
- Competitive pay with regular performance reviews and salary elevations
- Benefits package including healthcare plans, tuition reimbursement, and paid time off
- Supportive leadership team that provides feedback, coaching, and mentoring
- Opportunity to make a difference in the financial wellbeing of customers
- Recognition as an industry leader in Associate Engagement and Customer Engagement

What to Expect (Job Responsibilities):

- Enrich customer lives by answering questions, solving problems, and providing solutions
- Become an expert in a wide range of banking products and services
- Prioritize customer satisfaction and provide solutions for immediate and long-term needs
- Track time and work a flexible schedule in the contact center
- Utilize computer skills to navigate various systems and multitask effectively

What is Required (Qualifications):

- High school diploma or GED
- Successful completion of assessments associated with the position
- Three weeks of instructor-led onboarding and two weeks of on-the-job training

How to Stand Out (Preferred Qualifications):

- One year of customer service or production experience
- Banking experience
- Two years of call center experience

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.