• Job Description

  Req#: 430794BR

  Education & Experience: High School Diploma or GED Required: 0 years of related experience; Preferred: 2+ years of job related experience (banking, contact center, or retail customer service) Ability to use/learn current technology and software applications related to position Excellent interpersonal and verbal communication skills required Effective written communication skills preferred Ability to work in a fast-paced, challenging work environment Excellent problem-solving and time management skills Experience handling confidential information preferred Must be able to adhere to a set schedule which may include weekends, overnights, and holidays Must be able to effectively support customers using designated primary language (Spanish and/or English) in assigned queue Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing, and comprehending instructions – Continuous Adding, subtracting, multiplying, and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

• About the company

  Welcome to TD Bank, America's Most Convenient Bank. Visit now to learn about all our personal banking products like accounts, loans, cards & more.

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