• Job Description

  Req#: CONTA001815
  Employer Industry: Customer Service in the Firearms and Self-Defense Sector
  
  Why consider this job opportunity:
  - Starting salary of $19.27 - $20.00/hour, based on experience
  - Eligible for commission with additional shift premium available
  - 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
  - Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
  - Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
  - Complimentary USCCA Elite Membership & Store Discounts
  
  What to Expect (Job Responsibilities):
  - Engage with customers, members, and prospects through digital and voice platforms to resolve issues and strengthen relationships
  - Provide knowledgeable, respectful responses to customer inquiries without relying on scripts
  - Deepen member relationships through engaging conversations and needs-based sales
  - Handle and resolve customer concerns with empathy and attention to detail
  - Meet or exceed established performance targets for efficiency, sales, and customer satisfaction
  
  What is Required (Qualifications):
  - High School diploma or equivalent required; Associate’s degree or higher preferred
  - Prior work history in a customer service or sales role; experience in an omni-channel environment is a plus
  - Required to pass and maintain Producer Property and Casualty License; paid training provided
  - Excellent interpersonal skills with strong written and verbal communication abilities
  - Computer fluency with a working knowledge of software applications and advanced internet functions
  
  How to Stand Out (Preferred Qualifications):
  - Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
  - Demonstrates the Core Values of the employer
  
  #CustomerService #SelfDefense #CareerOpportunity #RemoteWork #TrainingProvided
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Education, Training And Self-Defense Insurance For Responsible Gun Owners

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