USCCA
Contact Center Service & Sales Advisor - Oklahoma Residents Only - Fully Remote
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Job Description
- Req#: CONTA001816
Employer Industry: Firearms and Personal Defense Training
Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premium based on days and hours worked
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Complimentary USCCA Elite Membership & Store Discounts
What to Expect (Job Responsibilities):
- Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
- Respond to customer inquiries with knowledgeable and respectful answers
- Deepen and retain member relationships through engaging conversations
- Sell new memberships and USCCA products that meet customer needs
- Collaborate with team members to enhance learning and growth
What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior work history in customer service or sales; experience in an omni-channel environment is a plus
- Required to pass and maintain Producer Property and Casualty License; paid training provided
- Excellent interpersonal skills; strong written and verbal communication abilities
- Computer fluency with working knowledge of software applications and advanced internet functions
How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training; familiarity with firearms is preferred but not necessary
- Demonstrates the Core Values of the employer
#FirearmsTraining #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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Education, Training And Self-Defense Insurance For Responsible Gun Owners
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