USCCA
Contact Center Service & Sales Advisor - Onsite, Hybrid, and Remote Options
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Job Description
- Req#: CONTA001818
Employer Industry: Firearms and Self-Defense Services
Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission on sales
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Workplace flexibility with Headquarters, Work-From-Home Remote, and Hybrid options
- Robust insurance coverage options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Complimentary membership and store discounts within the organization
What to Expect (Job Responsibilities):
- Engage with customers through inbound and outbound calls to resolve inquiries and strengthen member relationships
- Provide knowledgeable and respectful responses to customer inquiries without relying on scripts
- Maintain up-to-date knowledge of products, services, and promotions to assist customers effectively
- Sell new memberships and USCCA products that meet customer needs through a “find needs, fill needs” approach
- Collaborate with team members to foster a supportive and growth-oriented environment
What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior experience in a customer service or sales role, particularly in an omni-channel environment
- Ability to pass and maintain a Producer Property and Casualty License; paid training is provided
- Strong written and verbal communication skills; able to establish rapport quickly
- Computer fluency with knowledge of software applications and advanced internet functions
How to Stand Out (Preferred Qualifications):
- Experience in self-defense knowledge and training, with familiarity with firearms
- Previous experience in a fast-paced contact center environment
#Firearms #CustomerService #CareerOpportunity #RemoteWork #SalesPosition
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Education, Training And Self-Defense Insurance For Responsible Gun Owners
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