USCCA

Contact Center Service & Sales Advisor - Texas Residents Only - Fully Remote

New

Pay$19.27 - $20.00 / hour
LocationMidland/Texas
Employment typeFull-Time

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  • Job Description

      Req#: CONTA001813
      Employer Industry: Customer Service for Firearm Safety and Self-Defense

      Why consider this job opportunity:
      - Starting salary up to $20.00/hour, based on experience
      - Eligible for commission based on performance
      - 23 Days of Personal Time Off and 8 Company Holidays
      - Robust insurance coverage options including Medical, Dental, and Vision
      - Complimentary membership and store discounts with the organization
      - Recognized as one of Newsweek’s Top 100 America’s Most Loved Workplaces

      What to Expect (Job Responsibilities):
      - Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
      - Provide knowledgeable and respectful answers to customer inquiries without relying on scripts
      - Deepen member relationships through engaging conversations and effective communication
      - Sell new memberships and products that align with customer needs
      - Meet or exceed established performance targets for sales and customer satisfaction

      What is Required (Qualifications):
      - High School diploma or equivalent required; Associate’s degree or higher preferred
      - Prior work experience in customer service or sales roles
      - Required to pass and maintain a Producer Property and Casualty License, with paid training provided
      - Excellent interpersonal skills and strong written and verbal communication abilities
      - Computer fluency with a working knowledge of software applications and advanced internet functions

      How to Stand Out (Preferred Qualifications):
      - Familiarity with firearms and self-defense knowledge is preferred, but not necessary
      - Experience in an omni-channel customer service environment

      #CustomerService #Sales #FirearmSafety #RemoteWork #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Education, Training And Self-Defense Insurance For Responsible Gun Owners

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