Canadian Imperial Bank of Commerce

Contact Centre Representative (Telephone Banking Inbound, Remote) - 12 Month Contract


PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2319519
      Employer Industry: Financial Services

      Why Consider this Job Opportunity:

      - Competitive compensation and benefits package
      - Opportunity for career growth and advancement within the organization
      - Ability to work remotely on a flexible schedule
      - Meaningful client-focused work that makes a difference
      - In-depth paid training program provided
      - Access to CIBC's suite of products and resources

      What to Expect (Job Responsibilities):

      - Serve as the first point of contact for clients calling with banking-related questions or requests
      - Deepen client relationships by understanding their needs and resolving issues
      - Proactively identify opportunities to match clients with the right products and solutions
      - Utilize CIBC's digital capabilities to educate and assist clients
      - Collaborate with internal departments to address client needs

      What is Required (Qualifications):

      - Excellent communication and client engagement skills
      - Strong problem-solving abilities
      - Efficient and knowledgeable in CIBC systems and products
      - Proficient in navigating multiple software applications
      - Ability to work independently and in a team

      How to Stand Out (Preferred Qualifications):

      - Experience in the banking or financial services industry
      - Familiarity with bank products and services

      #FinancialServices #CareerOpportunity #CompetitiveCompensation #RemoteWork #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.