• Job Description

  Req#: 477226WD

  Line of Service

  Internal Firm Services

  Industry/Sector

  Not Applicable

  Specialism

  Managed Services

  Management Level

  Associate

  Job Description & Summary

  A career in Knowledge Management, within Internal Firm Services, will provide you with the opportunity to play an integral part of knowledge sharing across the PwC network so that we can continually provide better service to our clients. You’ll help organise and manage various sources of information as well as provide research support for internal and external clients.

  To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

  As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Invite and give in the moment feedback in a constructive manner.
  • Share and collaborate effectively with others.
  • Identify and make suggestions for improvements when problems and/or opportunities arise.
  • Handle, manipulate and analyse data and information responsibly.
  • Follow risk management and compliance procedures.
  • Keep up-to-date with developments in area of specialism.
  • Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
  • Build and maintain an internal and external network.
  • Seek opportunities to learn about how PwC works as a global network of firms.
  • Uphold the firm's code of ethics and business conduct.

  You will play an integral role in services provided to clients and will need to:

  • Understand the process flow related to work requests, and the optimal and required manner in which to document results of work performed.

  • Participate in a wide range of projects and collaborate across multiple work streams; consistently demonstrating creative and analytical thinking, individual initiative and timely completion of assigned work.

  • Consistently demonstrate teamwork dynamics by working as a team member, building solid relationships and proactively seeking guidance, clarification and feedback.

  • Serve as participant on communications with numerous engagement teams.

  • Organizing, categorizing and publishing content and information using specific tools and channels, for use by different groups and individuals within the organization. Reviewing text-based content and making judgements based on policy guidance.
    

  • Removing client sensitive information from PwC internal documents and client deliverables to comply with legal requirements, mitigate risk and allow the re-use of content knowledge assets within the firm.

  • Performing secondary/desk research in PwC internal as well as external sources to help develop content for marketing material, internal communication campaigns, internal reports and client proposals, with limited opportunity to write/create original content.

  • Master’s Degree in English/ Mass Communications/ Any other relevant field

  • 2 – 4 years relevant industry experience in fields such as web content development, book publishing, journalism, etc

  • Experience in writing/editing/proofreading

  • Experience in client management (preferred)

  • Expertise with Microsoft Office

  • Knowledge in Google Suite

  • Basic HTML knowledge is preferred

  • Good verbal and written communication skills (Good interpersonal skills and ability to build rapport)

  • Analytical skills

  Key personal attribute

  • Ability to work with multi-cultural stakeholders

  • Self-motivated and capable of working both independently and in a team

  • Creative thinking, ability to motivate people and promote new ideas

  • Self-starter with ability to multi-task and constantly reprioritise in a high-pressure environment

  • Eye for detail

  • Flexible and adaptive to changing needs of the team

  Education (if blank, degree and/or field of study not specified)

  Degrees/Field of Study required:

  Degrees/Field of Study preferred:

  Certifications (if blank, certifications not specified)

  Required Skills

  Optional Skills

  Desired Languages (If blank, desired languages not specified)

  Travel Requirements

  Not Specified

  Available for Work Visa Sponsorship?

  No

  Government Clearance Required?

  No

  Job Posting End Date

  November 2, 2023

• About the company

  PricewaterhouseCoopers is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand.

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