• Job Description

  Req#: 425823

  We Are Hiring

  • Department: ACC Centralized Scheduling
  • Schedule: Monday-Friday, 8:00am-5:00pm
  • Location: Remote
  • Salary: $62,228-$86,742

  What You Will Do

  Do you have experience with creating slide decks and content with Google Sheets and Excel? Do you have experience working within a contact center? Looking for a Content Designer that can create Business Cases, gather information and create a design to tell a story. This position will work closely with upper management for content design.

  Job Summary:The Slide/Content Designer will support the Ascension Contact Center team to create slides that adhere to corporate and CX team standards, for executive level presentations. The content and design will help to effectively tell a “story” and communicate clearly the desired outcome. This role will support the Operational Directors, Vice President and other key ACC associates.

  Key Responsibilities:

  Create slide decks in Excel and Google Sheets for executive level presentations

  • Partner with Directors and Vice President to create slides based on their content guidance and desired outcomes

  Understand the Ascension Contact Center

  • Take the necessary time to become comfortable with the contact center work, understand complexities of the service lines, and new initiatives to leverage this information to create slides that clearly depict the business needs and desired outcomes

  Participate in Project Meetings and Staff Meetings to remain in touch with various projects and initiatives

  • Work collaboratively with management and subject matter experts to understand desired performance, assess learning needs, and develop appropriate training solutions.
  • Monitor course participants' progress throughout assigned courses.

  What You Will Need

  Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

  Additional Preferences

  • Bachelor’s degree preferred
  • 2+ years of experience in administrative support for Director or above
  • Advanced proficiency in Google Suite (Sheets and Slides)
  • Advanced proficiency in slide design & visualizations
  • Strong problem-solving, organizational, communication and presentation skills

  #ACC

  Why Join Our Team

  Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

  Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

  Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

  Equal Employment Opportunity Employer

  Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

  For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

  As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

  Pay Non-Discrimination Notice

  Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

  E-Verify Statement

  This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify

  Benefits

  Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

  Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

• About the company

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