• Job Description

  Req#: 80430BR

  Job Posting Description

  Position Summary

  As a part of the Enterprise Project Management Office, the Manager leads and manages a team of Continuous Improvement Consultants executing Enterprise projects of high strategic priority and varying levels of complexity. The Manager serves as a coach and mentor for the EPMO team and beyond, fostering a culture of continuous improvement and ensuring that our operations support the delivery of exceptional patient care.

  Key Responsibilities

  • Lead and coach cross-functional teams to execute high-impact process improvement initiatives aligned with the hospital’s objectives and key results (OKRs).
  • Foster a collaborative, results-oriented team culture, emphasizing professional development, psychological safety, and continuous improvement.
  • Oversee project execution by managing timelines, budgets, and resources to ensure successful delivery of assigned improvement efforts.
  • Mentor Continuous Improvement Consultants, developing their expertise in Lean Six Sigma and other improvement methodologies.
  • Collaborate across departments and with senior leadership to ensure alignment between process improvements, workflows, and technology systems.
  • Drive strategic planning and prioritization, identifying opportunities to improve patient experience, staff workflows, and operational efficiency.
  • Champion change management strategies, helping teams adopt new processes and sustain improvements over time.
  • Communicate clearly and persuasively, including presenting data-driven reports and impact visualizations to stakeholders at all levels.
  • Support recruitment, performance management, and team development, ensuring a high-performing and engaged workforce.
  • Model a continuous learning mindset, staying current on process improvement frameworks and advancing leadership skills.

  Minimum Qualifications

  Education

  • · Bachelor's Degree in the field of Healthcare Management, Science, Business Administration, Industrial Engineering, Public Health or related field is required
  • · Master's Degree is preferred

  Experience

  • · A minimum of 9 years of relevant experience is required
  • · 10 years in healthcare operations, project management, continuous improvement consulting, or applying lean six sigma tools in a complex organization with three years of experience leading teams or in a management role are preferred.

  Certifications

  • · Lean Six Sigma Green Belt Certification is required
  • · Lean Six Sigma Black Belt Certification is preferred

  This position follows a hybrid schedule, requiring four days onsite per week.
  
  
  #LI-Hybrid
  

  Status

  Full-Time

  Regular, Temporary, Per Diem

  Regular

  Standard Hours per Week

  40

  Office/Site Location

  Boston

  Job Posting Category

  Administration

  Remote Eligibility

  Part Remote/Hybrid

• About the company

  10600 Boston Children's Hospital formerly known as Children's Hospital Boston until 2012 is a nationally ranked, freestanding acute care children's hospital located in Boston, Massachusetts, adjacent both to its teaching affiliate, Harvard Medical Scho...

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