• Job Description

  Req#: 24000893

  The Contract Representative will review and process Medicare Supplement and Supplemental Health and Life contract applications varying complexity levels, within Cigna Supplemental Benefits (CSB). This role uses multiple systems to research, analyze, and process contract applications in accordance with federal/state guidelines.

  Duties and Responsibilities :

  • Review and accurately process incoming New Business contract applications within the established time service standards.
  • Prepares written correspondence.
  • Maintains detailed knowledge of company product portfolio and New Business SOPs.
  • Input paper/fax contract applications into the policy system as others are uploaded electronically.
  • Identifies process improvements.
  • Adheres to the quality audit program for continuous improvement.

  Qualifications:

  • Must be a current employee or contractor with The Cigna Group, Evernorth Health Services, or one of their subsidiaries.
  • Experience interpreting business requirements in health care, insurance, or a similar field preferred.
  • At least six months related experience, or equivalent combination of education experience
  • Strong writing ability, communication, and interpersonal skills
  • Knowledge of state specific requirements for Medicare supplement plans
  • Ability to type 10,000+ KSPH and 60+ WPM
  • High school diploma or equivalent

  
  

  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

  For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.

  This role is also anticipated to be eligible to participate in an annual bonus plan.

  We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

  About Cigna Healthcare

  Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

  The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

• About the company

  Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.

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