• Job Description

  Req#: 10250168

  Overview

  Who we are

  Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

  To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

  Who we’re looking for

  Toyota’s Dealer Funding Team is looking for a passionate and highly-motivated Contract Specialist.
  
  The primary responsibility of this role is to perform the tasks related to booking TFS receivables and funding dealers.
  
  Reporting to the Dealer Funding Supervisor, the person in this role will support TFS' Dealer Funding objectives.
  

  What you’ll be doing

  • Review Consumer Contracts and Book Receivables within established funding service levels.
  • Review contracts and credit applications for completeness, proper date/signature, accuracy, and compliance with all State, Federal, and internal operational requirements.
  • Ensure that all documents within the contract package are included, accurately disclosed, and adhere to TFS' current internal policies and procedures.
  • Verify contract rate, service charges, and calculations are accurate and in accordance with rate letters and special programs.
  • Enter data required to book contracts and fund dealers.
  • Cultivate and preserve strong relationships with dealer personnel.
  • Monitor dealer trends and identify and report adverse issues.
  • Evaluate and research deals as necessary in order to maintain the quality of applications within established guidelines.
  • Answer phone calls and other modes of communication from dealerships to resolve funding issues or answer funding questions, while maintaining established telephony service levels.
  • Place outbound calls to dealers to resolve held offerings, and funding delays, and promote positive business relationships that support the TFS Brand.
  • Address contract/funding issues with Held Offering Letters or various review requests as appropriate for timely resolution and dealer funding.
  • Perform various funding tasks, such as remittance processing, contract corrections, rebate processing, booking errors, and suspense report clearing as assigned.

  What you bring

  • High school diploma/GED.
  • Strong attention to detail and organizational skills.
  • Good written and verbal communication.
  • Ability to work flexible hours (day, evening, weekend, overtime, and holidays).
  • Knowledge of Microsoft applications.
  • Ability to be a self-starter and an independent worker who is team-oriented and results-driven.

  What we’ll bring

  During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement
  • Vehicle purchase & lease programs
  • Comprehensive health care and wellness plans for your entire family
  • Flextime and virtual work options (if applicable)
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools, and more
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
  • Relocation assistance (if applicable)

  Belonging at Toyota

  Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

  Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

  Have a question or need assistance with your application? Please send an email to talent.acquisition@toyota.com .

• About the company

  3118381 Toyota Motor Sales, USA, Inc. is the North American Toyota sales, marketing, and distribution subsidiary devoted to the United States market.

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