• Job Description

  Req#: 242648

  Job Details

  Salary Range: Undisclosed

  Description

  Contracting Manager

  Remote – U.S.-based | ✈️ Initial onboarding travel to Germany
  Department: Commercial (Sales Operations)
  Reports to: Sales Operations Manager

  About a-tune

  At a-tune, we’re committed to simplifying complex research compliance. Our SaaS platform, tick@lab, empowers research institutions to manage regulatory requirements with precision and ease. From animal research to facility operations, we streamline data, boost communication, and support compliance through intuitive, reliable software.

  The Role

  We’re looking for a Contracting Manager who thrives on operational excellence and attention to detail. In this key role, you’ll manage the full lifecycle of customer contracts—from intake through invoicing—ensuring accuracy, efficiency, and alignment with our SaaS subscription model.

  This is not a legal or negotiation role; instead, you’ll be the operational backbone of our customer contract process. Ideal candidates are systems-minded, organized, and enjoy improving workflows that support scalable growth.

  What You’ll Do

  • Own end-to-end customer contract administration from proposal to invoicing

  • Accurately create Sales Orders in NetSuite based on approved contracts

  • Maintain clean and organized contract documentation and version control

  • Coordinate across Sales, Implementation, Support, and Product teams to ensure deliverables align with contractual terms

  • Monitor billing cycles and support accurate, on-time invoicing

  • Identify and implement improvements in contract processes and tools

  • Support international workflows and regional compliance needs

  • Assist with renewals, amendments, and contract-related reporting and analysis

  Qualifications

  
  

  What You Bring

  • 3+ years of experience in a contract operations role, ideally in a SaaS environment

  • Familiarity with SaaS business models, subscriptions, and contract structures

  • Experience with ERP/CRM platforms—NetSuite expertise highly preferred

  • Understanding of international SaaS billing and contract processes (a plus)

  • High attention to detail in managing documentation and data

  • Experience working with global, cross-functional teams

  • Clear and professional communication skills, especially via email

  • Fluent in English; German fluency is a strong plus

  Education & Technical Skills

  • Bachelor’s degree required

  • Proficiency in:

    • NetSuite

    • Salesforce

    • Jira and Jira Service Management

    • Microsoft Office Suite

  Why Join Us?

  • Mission-driven company with global impact in scientific research

  • Collaborative, international team

  • Fully remote flexibility with purposeful onboarding travel

  • Opportunity to shape and optimize core operational processes

• About the company

  See how fast, easy, and accurate we are. Offering automated genotyping services that improve the quality of your research. Click for real-time PCR results!

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