ATTENTION Merit System Employees: Do not apply through this site.

If you are a current Merit System employee, please click HERE to log into

the internal career site.

Grade 13

Click HERE for Salary Ranges

CLOSE DATE

09/18/2023

SUMMARY

Control Room Operators are responsible for maintaining a safe and secure jail environment by providing surveillance of corrections personnel and jail inmates and controlling secured access doors throughout the jail. Employees in this job class closely monitor activities throughout the jail in order to prepare and maintain detailed records of inmates’ visitations, activities, transfers, interactions, and incidents. Employees also coordinate the movement of staff, inmates, and visitors throughout the jail. Control Room Operators may also work at the jail reception desk to direct and assist visitors to the jail.

TYPICAL JOB DUTIES:

• Maintains and updates electronic control room logs by notating floor activities, visitors, transfers, and interactions to maintain an accurate activity log and count of inmates at all times.
• Monitors inmates via video cameras, video monitors, and physical observation to ensure safety and wellbeing of inmates and deputy/police officer/correctional officer interactions with inmates.
• Assists deputies/correctional officers in maintaining jail security and inmate safety by using touch screen monitor to open and close floor, block, and cell doors.
• Directs and assists the public, visitors, and attorneys at the jail reception desk by greeting visitors, verifying inmate and visitor identification to see if visitation is permitted, answering questions, and notifying appropriate personnel to ensure efficiency of facility.
• Assists deputies with incident reports by giving them the exact time incidents occurred.
• Uses the touch screen monitor for opening and closing floor, block, and cell doors for deputies, inmates, and visitors.
• Monitors various populations of inmates including men, women, violent, non-violent, juveniles, protective custody, and workers to maintain inmate safety and jail security.
• Relays inmate requests to appropriate personnel (e.g., deputy, police officer) to assist or respond to their requests and grievances.

MINIMUM QUALIFICATIONS:

• Driver's license.
• High School diploma or GED.
• Must be at least 19 years of age.
• Have NO felony convictions.
• Never have been convicted of a crime of moral turpitude or serious misdemeanor (e.g., 3rd degree assault, domestic violence, weapons, or drug charges).
• Never have been sentenced to serve time in a jail or correctional facility.

PREFERRED QUALIFICATIONS:

Preferred Qualifications are examples of experience and education considered to be highly desirable by hiring agencies.

• Training in Microsoft Word or Excel.

COMPETENCIES:

• Adaptability & Flexibility.
• Computer & Technology Operations.
• Customer Service.
• Learning & Memory.
• Mathematical & Statistical Skills.
• Oral Communication & Comprehension.
• Physical Abilities.
• Planning & Organizing.
• Problem Solving & Decision Making.
• Professionalism & Integrity.
• Researching & Referencing.
• Reviewing, Inspecting & Auditing.
• Self-Management & Initiative.
• Sensory Abilities.
• Teamwork & Interpersonal.
• Technical & Job-Specific Knowledge.
• Written Communication & Comprehension.

CRITICAL KNOWLEDGES:

• Knowledge of basic office equipment (e.g. telephone, smartphone, fax machine, copier, computer, calculator.
• Knowledge of appropriate citizen interactions when dealing with the public.
• Knowledge of basic law enforcement terminology.
• Knowledge of standard safety precautions and hazards of jail operation.

WORK ENVIRONMENT:

• Work is conducted indoors in a secured detention facility.
• Work involves use of standard office equipment, such as computer, phone, copier, etc.
• Job requires working in a jail and/or secured environment.

PHYSICAL DEMANDS:

• Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods.
• May involve occasional light lifting of items or objects weighing up to 25 lbs.

DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

SPECIAL ACCOMMODATIONS

Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: http://www.pbjcal.org/

AN EQUAL OPPORTUNITY EMPLOYER

The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.