Remington Hotels
Convention Service Manager - Hilton Fort Worth
6 days agoWhat's your preference?
Job Description
- Req#: 25-1800
- To negotiate with the guest and other patrons for banquets, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function.
- Works closely with set up person for all catering functions to insure maximum utilization of facilities.
- Maintain budgeted sales quotas.
- Solicit banquet business, correctly enter bookings in diary and finalize these functions.
- Handle changes in information listed on Banquet Event Orders (BEO) effectively.
- Finalize details on Banquet Event Order Sheets from the sales department by making customer contact, receiving finalized program and publishing BEO’s for distribution.
- Meet or exceed own booking goals each month by talking and personally meeting with customers to sell hotel function space.
- Perform MOD responsibilities as directed by property policy.
- Accurately prepare weekly forecast for banquet functions.
- Provide site tours to potential customers of the hotel’s banquet facilities.
- Know your work schedule and follow it with a high degree of reliability.
- Work in a cooperative and friendly manner with fellow associates.
- Maintain professional attire and personal hygiene.
- Maintain a clean, neat and orderly work area.
- Read, understand and follow all policies, procedures and practices
- Inform management promptly of any work-related problems or guest complaints.
- Practice “aggressive hospitality” and provide guest satisfaction.
- Provide for a safe work environment by following all safety and security procedures and rules.
- Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, guests and associates.
- Know all emergency procedures (fire, severe weather, bomb threats, guest accidents/illness, etc.).
- May perform additional duties as required
- Previous experience in hotel convention sales or related industry
- Performs all job duties and responsibilities in an honest and ethical manner and in
compliance with all laws, regulations, and Company policies. - Proficiency with MS Word, Excel and PowerPoint.
- Excellent communication and public speaking skills.
About the company
With more than four decades in the industry, Remington knows hospitality. We are a community of focused and passionate people. Led by accessible and authentic leadership, we are driven by a collaborative spirit. Our high performance culture, with clear goals and continual opportunities, offers a path to success. Come join us and succeed in our dynamic and purposeful culture. At Remington, your voice is welcomed, your work matters, and you are valued. You may join us for the job, but you'll stay for the career.
Description
Responsibilities:
Qualifications
Position Summary: To coordinate, manage, and prepare all event documentation and coordinate with Sales, property departments and client to ensure consistent, high level of service throughout all phases of property events. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities by up-selling and offering enhancements
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