• Job Description

  Req#: 3281323

  Job Description

  ** $1,800 Hiring Bonus, Contact HR for details **
  
  Do you enjoy creating name brand cuisines that are full of flavor and spices in a fun and fast-paced environment? If so, you may be a good fit for a cook with the Exchange! You will work in a fast-food environment preparing food items from a limited menu. You will be responsible for ensuring food safety and quality control for your facility. In addition, you will be an integral part of the team- your interpretation of written instructions and calculations will help determine the amount of food necessary to prepare our daily menus. Our customers expect a lot from us, and we strive to give them the best service. With your sense of urgency and attention to detail, you’ll ensure that each and every customer leaves full and satisfied.
  We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
  
  So, what can you expect as a Cook at the Exchange?

  • Greet every customer with eye contact and smile in your authentic way.
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
  • Ensure customers have an extraordinary experience while shopping.
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

  We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
  
  Job Qualifications:

  • Able to lift up to 40 pounds.
  • Able to learn and adapt to current technology needs.
  • Able to think quickly on the spot to answer customer questions.
  • Able to take initiative.
  • Able to share brand knowledge.

  
  Additional Qualifications/Requirements

  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed.
  • Must possess a welcoming and helpful attitude toward customers and other team members.
  • Excellent communication skills
  • Basic computer skills
  • 6 months fast food experience

  We offer the following benefits for this position:

  • $10 Meal Allowance for Food Associates
  • Paid Vacation & Sick Leave
  • Medical & Dental insurance
  • Basic Associate Life, Personal Accident & Long-Term Care Insurance
  • Flexible Spending Accounts
  • 401K
  • 7.5% shift differential for 2nd Shift
  • 10% shift differential for 3rd Shift
  • 25% Sunday Premium Pay
  • Holiday Premium Pay (Double Pay)
  • Mass Transportation Reimbursement
  • Associate Transfer Program (ATP)
  • Paid Parental Leave
  • Paid Military Leave
  • Personal Accident Insurance
  • FMLA & Administrative Leave
  • Employee Assistance Program (EAP)

  *Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

  Job Grade

  4

  Career Area

  Hospitality and Restaurant Operations

  Supervisor

  No

  Who We Are

  The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

  Our Focus

  We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

  Job Qualifications

  High school or equivalent. Six months general work experience in a food operation. Ability to read and interpret instructions and to perform calculations used in food preparation.
  
  
  If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

  Additional Qualifications/Requirements

  Additional Qualifications/Requirements:

  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed.
  • Must possess a welcoming and helpful attitude toward customers and other team members.
  • Excellent communication skills
  • Basic computer skills
  • 6 months food supervisory experience required.

  Example Schedule:
  * This is a Regular Part Time position with hours that can range 20-34 weekly based on operational needs. Qualified applicants must be available for the shifts listed below. Schedule may change for operational purposes.
  

  SAT	SUN	MON	TUE	WED	THU	FRI
  1100- 1700	1200- 1700	1100- 1800	1200 1800	1400 2000	OFF	OFF

  Salary Minimum

  $19.12

  Salary Maximum

  $22.32

  Major Duties

  Performs a full range of simple cooking by preparing and cooking items that required little or no processing such as pancakes, sausage, eggs, French toast, chicken, hamburgers, hot dogs, fresh or canned vegetables. Prepares all forms of hot cereals; broil meats; prepares and cooks concentrated or dehydrated soups, sauces and gravies; and makes cold sandwiches and sandwich fillings.
  Prepares pureed diet foods such as peas and spinach and convenience items such as frozen hash browns, French fries, fish fillets and chicken nuggets. Also prepares and bakes pizza. Adds seasonings to food and regulates cooking temperatures. Adjusts food orders for the number of servings required.
  In addition, prepares food by peeling, chopping, grinding, paring, cutting, slicing, dicing, pureeing, dredging, flouring or breading; weigh, measure and assemble ingredients for regular and modified menu items; set up and replenish a salad bar; portion foods for distribution and meal service and cover, date and store leftovers according to established procedures.
  Operates a variety of kitchen equipment which utilizes gas, electricity, steam or microwave heat sources. Disassemble/assemble component parts and accessories for cleaning and following safety procedures regarding the operation of equipment to avoid personal injury or damage to the equipment.
  Uses, cleans, stores and maintains all kitchen utensils and maintains equipment and work areas after each use practicing a ''clean as you go'' concept. Also, performs other cleaning tasks, i.e., walls, ceilings, floors, worktables, walk-in refrigerator/freezers and duckboards) following an established cleaning schedule. Responsible for following established sanitation and procedures when handling food; ensures foods are stored at the correct temperatures to prevent bacteria growth.
  Maintains accurate food inventories and rotates stock items to prevent spoilage. Participates, along with supervisory/management staff, in the establishment and achievement of service and sales goals for the food facility. Assists in ensuring optimum stock availability by taking periodic stock counts, advising management staff of slow-moving, out-of-stock, defective, and damaged merchandise.
  Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience. Serves customers during slack periods and provides work direction to assigned food service workers and lower graded cooks. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
  Performs other related duties as assigned.
  

  Job Type

  Hourly

  Number of Positions Remaining

  1

  06-Oct-2024

• About the company

  Shop the largest military government retailer online and in store for exclusive discounts. Tax-free. Free shipping and pick up at store available.

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