• Job Description

  Req#: req19634

  Coordinator, Academic Records/Student Services
  Posting Number	req19634
  Department	Office of the Registrar
  Department Website Link
  Location	Main Campus
  Address	Tucson, AZ USA
  Position Highlights	The Academic Records Coordinator will contribute as a member of the Student Services team within Registration, Residency, & Transcripts. The Academic Records Coordinator will process general petitions, tuition appeals, and other escalated cases and petitions related to enrollment and withdrawals from the University. The Office of the Registrar is charged with implementing academic and student policies and their alignment with state and federal regulations and accreditation standards. We strive to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here .
  Duties & Responsibilities	Monitor and manage the petition and appeal trellis queue to ensure all incoming cases for both general petitions and tuition appeals are responded to accurately. Maintain high level of competency of University Policies to ensure all petitions are submitted to the appropriate committee. Serve as the main point of contact for campus partners and students for all incoming questions related to general petitions and tuition appeals. Evaluate student records and enrollment requests for exception and adherence to University Policy and other related academic scenarios. Identify petitions and appeals that are not appropriate for committee and triage to Associate Registrar for review. Apply academic record updates for all general petition and tuition appeal decisions. Record updates may include retroactive enrollment updates and the application of tuition refunds. Document academic record updates on the academic record and communicate committee decisions with students. Assist with academic record updates for other escalated enrollment transactions such as complete withdrawals. Facilitate and participate in regular petition committee meetings. Plan and organize petition and appeals committee annual training and ensure proper representation on each committee from campus partners and faculty. Knowledge, Skills and Abilities: - Excellent communication and writing skills - Ability to work well in teams and groups - Ability to work with minimal supervision - Ability to be adaptable - Knowledge of Microsoft Windows and Office Software - Demonstrated commitment to diversity, equity and inclusion in the workplace
  Minimum Qualifications	Bachelor's degree or equivalent advanced learning attained through professional level experience required. Minimum of 3 years of relevant work experience is required
  Preferred Qualifications
  FLSA	Exempt
  Full Time/Part Time	Full Time
  Number of Hours Worked per Week	40
  Job FTE	1.0
  Work Calendar	Fiscal
  Job Category	Student Services
  Benefits Eligible	Yes - Full Benefits
  Rate of Pay	$47,356 - $59,195
  Compensation Type	salary at 1.0 full-time equivalency (FTE)
  Grade	6
  Compensation Guidance	The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
  Grade Range Minimum	$47356
  Grade Range Midpoint	$59195
  Grade Range Maximum	$71034
  Career Stream and Level	PC2
  Job Family	Registration & Records
  Job Function	Student Services
  Type of criminal background check required:	Name-based criminal background check (non-security sensitive)
  Number of Vacancies	1
  Target Hire Date
  Expected End Date
  Contact Information for Candidates	Kris Peabody kpeabody@arizona.edu
  Open Date	6/3/2024
  Open Until Filled	Yes
  Documents Needed to Apply	Resume and Cover Letter
  Special Instructions to Applicant
  Diversity Statement	At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.
  Notice of Availability of the Annual Security and Fire Safety Report	In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.

• About the company

  95194 The University of Arizona is a public land-grant research university in Tucson, Arizona.

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