Luxottica

Coordinator Claims (Payments)


PayCompetitive
LocationMason/Ohio
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 879888

      Requisition ID: 879888
      Store #: 113001 EM Payments - OH CSC
      Position:Full-Time
      Total Rewards: Benefits/Incentive Information

      At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use.

      Our mission is to help people see life to the fullest—and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.

      EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn.

      GENERAL FUNCTION

      The Coordinator - Payments will complete payment functions to initiate payment transactions. The Coordinator will ensure all payments are processed in a timely and satisfactory manner, provide daily documentation for audits, and work to resolve issues. The Coordinator will act as a liaison to Claims Research, Call Center Supervisor, IT and other cross-functional areas in the organization.

      MAJOR DUTIES AND RESPONSIBILITIES

      • Execute and validate the integrity of payment data in the payments system.
      • Ensure proper controls are being met in the fulfillment of EyeMed payments.
      • Assist in driving payment issue resolution and working with cross-functional areas and IT to identify concerns, create plans to solve, and ensure the team is meeting the needs of our constituents (plans, members, and providers).
      • Complete payment related requests from various applications within agreed upon service level agreements (SLAs).
      • Identify and communicate issue status and resolution with the goal of improving the effectiveness of the Payments Team.
      • Log and reprocess bank rejections.
      • Sort, log, process and resolve returned payment related correspondence.
      • Maintain effective, on-going communication with key internal stakeholders.
      • Maintain payment processing standards, policies and desk level procedures to ensure appropriate controls and key compliance requirements are met.
      • Proactively identify opportunities and process improvement initiatives.

      BASIC QUALIFICATIONS

      • High school diploma
      • 3+ year of experience in data processing
      • Knowledge of PCs and Microsoft products (excel, word, etc.)
      • Knowledge of mid-range computer applications and query reporting
      • Ability to effectively communicate both verbally and in writing

      PREFERRED QUALIFICATIONS

      • Bachelor’s degree
      • 2 years of process management
      • Previous experience with ERP systems
      • Working knowledge of Facets, SAP, Business Objects
      • Highly effective oral and written communication skills

      Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

      Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

      We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

  • About the company

      Luxottica is a leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear. Its portfolio includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette, as well as over 20 licensed brands, including some of the most well-known and prestigious names in the global fashion and luxury industries.

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