ORGANIZATIONAL OVERVIEW

East Bay Agency for Children’s (EBAC) mission is to improve the well-being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio-economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well-being and social growth of all children. From this was born the first day-treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

Today, EBAC’s programs serve over 10,000 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website at www.ebac.org.

POSITION OVERVIEW

The Program Coordinator is a full time staff member who work works in conjunction with the school district and is responsible for the management and coordination of the program services at a Family Resource Center site. Services primarily focus on case management, application assistance, and family education

Position Reports To: Regional Program Director

QUALIFICATIONS and COMPETENCY FACTORS

1. Bachelor’s degree from a four-year college or university or equivalent experience preferred.
2. Three years’ experience in a non-profit environment and/or an urban school setting performing direct work with families, preferred.
3. Extensive experience facilitating successful, culturally-competent family engagement and/or support programming in a school or non-profit environment.
4. Excellent communication skills, including the ability to communicate verbally, in writing, in supervisory relationship, in meetings, with team members and members of the community.
5. Strong organizational skills, excellent computer skills.
6. Awareness and sensitivity to multicultural issues.
7. Knowledge of community resources; knowledge of public low-income health program enrollment processes a plus.
8. Bilingual, Spanish-speaking preferred.

RESPONSIBILITIES

1. Lead the strategic development and project management of the Family Resource Center’s key partnerships and services.
   1. Manage partnership with district leadership, key public and FRC partners to operate services through regular communication and meetings.
   2. Hire, train, and provide supervision for staff, interns and volunteers, including facilitation of regular staff meetings.
   3. Participate in District and community meetings
   4. Recommend changes to that would improve service delivery by leading development and implementation of new partnerships.
   5. Ensure implementation of evaluation and data collection systems that lead to successfully meeting contract deliverables.
   6. Take lead in writing program’s monthly and quarterly grant reports. Contribute to proposal development when needed.
   7. Other duties as needed.
      
      
2. Coordinate and ensure access to Family Resource Center activities.
   1. Provide outreach, parent education, advocacy, information, referral, and linkage services to families, in coordination with staff, volunteers, and partners.
   2. Provide referral system to ensure a seamless transition for families between other district programs/departments and other EBAC services.
   3. Ensure a smooth process for ongoing data sharing between district & partner agencies.
   4. Identify opportunities to expand through site-based enrollment at priority schools.
   5. Provide short-term case management and “triage” for walk-in cases and referred cases from school sites, on issues related to health and wellness, housing, and other social service supports.
   6. Serve as a reference for school site personnel calling in with questions around social services supports and health and wellness resources.
   7. Host or run parent workshops and trainings with other staff members or CBOs; maintain a monthly calendar of classes and activities.
   8. Develop & adapt print materials and online tools to help families and schools connect with resources
   9. Other duties as needed.

WORKING CONDITIONS and JOB SETTING

1. Work is an office setting.
2. Work requires travel between sites to attend meetings.
3. Available to work some evenings and weekends.
4. Ability to drive, with appropriate driver’s license and insurance; or access to a car.
5. Periodic lifting up to 25 pounds is required.

BENEFITS

EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes:

1. Medical, Dental and Vision insurance. Full time employee only coverage is free of charge for certain Medical and Dental coverages.
2. Multiple options of Mental Health Care supports and services;
3. Chiropractic and Acupuncture benefits included in Medical plans;
4. Employer paid Basic Term Life/AD&D insurance; employee paid voluntary life insurance and AD&D (for employee, spouse and children if choose to elect);
5. Accident, Critical illness and Hospital Indemnity coverage ( for employee, spouse and children if choose to elect );
6. Tax deferred FSA (flexible spending account) for Health Care and/or Child Care; commuter benefits for Transit and/or Parking expenses;
7. 403b retirement program with an up to 4% Employer dollar to dollar Match after 1 year of employment;
8. Prepaid Legal Consultation and Identity Theft Protection insurance;
9. Pet Insurance to care for the four-legged family member(s);
10. ScholarShare 529 Savings Plan for higher education expenses for the beneficiary includes employee, child or another family member, etc..