• Job Description

  Req#: 495557

  COORDINATOR, INDUSTRY RELATIONS (2 Positions)

  Contract

  Full-time

  Industry

  
  

  TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

  
  TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

  
  

  We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

  
  We are currently hiring for the position of:

  
  

  COORDINATOR, INDUSTRY RELATIONS

  
  

  Reporting to the Senior Manager, Industry Sales + Services, the Coordinator, Industry Relations will be responsible for organizing Festival access for professionals representing films in Official Selection at the 2024 Toronto International Film Festival. This will include the administration of accreditation for a film’s producers and sales agents as well as the negotiation and organization of ticket requests from the film’s primary rights holders for sales and promotional purposes.

  
  

  RESPONSIBILITIES:

  • Act as primary contact for sales agents and producers representing Official Selection titles and assist with inquiries relating to Festival access and resources.

  • Manage relationships with international and domestic stakeholders, including high-profile clients and companies, to ensure a smooth Festival experience.

  • Coordinate complimentary accreditation assignments for a portfolio of stakeholders representing films in Official Selection.

  • Liaise with the Industry Services team to provide data and produce complimentary passes for assigned portfolios of stakeholders.

  • Support the negotiation of ticket requests in collaboration with Senior Manager and Senior Director.

  • Collect and log ticket requests for sales agents, producers, distributors, and streamers

  • Maintain precise knowledge of requests per film, per stakeholder

  • Assist in the collection of territory rights availability for films in Official Selection

  • Coordinate with internal production teams to ensure agreed upon stakeholder tickets are available prior to the start of Festival.

  • Organize the distribution of Press & Industry Screening reports for a portfolio of stakeholders.

  • Provide high-level customer service over email and phone

  • Maintain shared protocol ticketing communications inbox

  • Attend weekly team meetings and contribute as needed in regards to individual tasks/portfolio

  • Welcome and greet professionals at the Protocol Office during the Festival, providing information and direction to stakeholders where necessary

  • Attend weekly team meetings and contribute as needed in regards to individual tasks/portfolio

  • Provide a detailed post-mortem

  
  

  JOB GRADE & SALARY:

  • Job Grade 1

  • $22-$24 per hour

  
  

  TARGET CONTRACT DATES:

  • July 8 - September 15

  
  

  WORK LOCATION:

  • Office Location: 350 King Street West, Toronto, ON M5V 3X5

  • Weekly in-office requirements:

    • Minimum 3 days (June to October)

  • Festival Office Requirements: Full Time during Festival

  
  

  MINIMUM REQUIREMENTS:

  • Exceptional attention to detail and communication skills.

  • Ability to work closely with clients and high-level partners to address sensitive issues and ensure quality experiences.

  • Strong client building skills

  • Experience dealing with domestic and international clientele

  • Organize and ensure successful delivery against project scope, schedule, budget and quality of deliverables

  • Successfully balance the dual goals and expectations of clients and the organization

  • Provide clear direction and establish expectations for internal cross-functional teams and direct reports

  • Expert administrative and organizational skills required

  • Ability to multitask

  • Work under pressure due to tight deadlines and multiple project deliverables/demands

  • Expert with Microsoft Suite and Google Docs

  
  

  
  

  
  

  HOW TO SUBMIT & APPLICATION DEADLINE:

  • All applications must be submitted online through TIFF’s Career Centre .

  • Please upload your cover letter and resumé as PDF(s), before the deadline of Friday June 14 at 5pm .

  
  

  CLOSING:

  We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.

  
  

  Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

  
  

  Please send any questions via e-mail only to careers@tiff.net .

  
  

  TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

  
  

  If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net . We strive to provide reasonable accommodations whenever requested.

  
  

  
  

  
  

• About the company

  TIFF Bell Lightbox is a cultural centre in Toronto, Ontario, Canada, located in the first five floors of the Bell Lightbox and Festival Tower on the north west corner of King Street and John Street.

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