• Job Description

  Req#: 39045

  We are looking for a team player with strong interpersonal skills, good analytical thinking and adaptable to join our Parts Coordination team in Australia or Singapore. Parts Coordination Management is part of Wartsila Global Logistics Services. Our main objectives are to provide fast and high-quality responses to our customers for spare part quotations, orders, deliveries and claim resolutions.

  What you will be doing
  In this position, you will together with our team of PCM Coordinators be accountable for processing internal and external customer’s spare parts requests in a timely and high-quality manner aligned with customer´s expectations. For us to be the best match, we expect you to have an understanding in international business and experience from working with spare parts and logistics. We are looking for you with a positive mindset and a genuine interest in working towards building strong customer relationships. For you to succeed in the position, we hope you have a clear and structured approach to your work and focus on quality.
  

  Responsibilities

  • Act as a contact person between the customer and various departments for spare parts quotations, orders, deliveries, and non-conformities.
  • Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements.
  • Ensure the highest level of quality and response time for quotes and orders.
  • Maintain strong relationships with the customers, understand their needs and provide the right solutions.
  • Off hour support for spare parts (24 hr service)
    

  Requirements

  • Diploma or Bachelor degree (technical or commercial)
  • Fluency in English oral and written
  • Experience in customer service
  • Experience in supply chain and logistics
  • Teamwork skills
  • Organizing and prioritizing skills
  • SAP knowledge will be considered as a plus.

  Why you and us?
  You are valued – as your true self. We are authentic and honest, and we are committed in supporting a diverse and inclusive work community.
  Your growth is supported – we empower you to develop yourself beyond your potential.
  You get to make a difference – together. We cooperate while making an impact trough sustainability and innovation.
  

  Contact & next steps
  Please submit your application at www.wartsila.com/careers latest by November 17th, 2023
  
  Are you still wondering if you should apply and would like to get something clarified?

  Please reach out to Albert Hulst, Team Leader PCM (Albert.Hulst@Wartsila.com )with any questions related to this position

  (only for questions from direct job applicants, applications through e-mail will not be recorded or responded to).

  Last application date: 17/11/2023

  At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

  This is Wärtsilä

  Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

• About the company

  Wärtsilä Oyj Abp, trading internationally as Wärtsilä Corporation, is a Finnish company which manufactures and services power sources and other equipment in the marine and energy markets.

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