Description

About Lovesac
We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating around furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live. At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry, but also make a meaningful impact on the world. Above all else, we’re driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It’s about success, of course, but it’s also about making a positive impact on everyone our business touches. By prioritizing work-life balance and flexible schedules, we help people find great fulfillment in their careers and their lives.

You Belong Here
Are you an A Player who brings their best to the table every day? As a company that values inclusivity, we are seeking people who celebrate diversity, thrive on collaboration, and are ready to contribute to any task. If you’re driven by the positivity and passion of others, and are committed to working toward big, exciting goals, Lovesac wants to hear from you.

Visit www.lovesac/careers.com to learn more about careers at Lovesac!

What You’ll Do
As our Refunds Coordinator, you are responsible for performing a variety of Accounting and Finance functions to support multiple teams across the company including the People Department, Operations and Logistics. Additional responsibilities include bank & credit card reconciliations, prepaid assets and monthly accruals, assisting with month-end close and assigned projects as needed.

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

• Responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals.
• Process credit memos.
• Reconcile web and localized sales accounts.
• Assist in month-end closing activities and provide audit preparation work.
• Assist the team and management with projects and tasks as needed.
• Responsible to meet or exceed all goals and key performance indicators (KPIs).
• Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
• Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
• Perform any other duties as requested by management.

Who You Are

• A minimum of 1-3 years’ experience in accounting with a combination of public and private experience preferred.
• Must have knowledge of and experience with NetSuite.
• Previous experience processing return merchandise authorizations (RMAs) preferred.
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
• Builds meaningful relationships with internal and external customers to deliver customer-focused solutions.
• Consistently achieves goals that drive business performance, even under challenging circumstances.
• Fosters inclusive partnerships and works well with others to meet shared objectives.
• Makes effective and timely decisions that keep the organization moving forward.
• Uses a combination of feedback and reflection to gain productive insight into personal strengths and opportunities.
• Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings, vendor visits).
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Full Time Benefits*

• Financial Benefits: Annual Bonus Program, Annual and Inaugural Grant Equity Awards, 401K Matching Contribution, Financial Wellness Tools, Sales Incentive Program.
• Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays, Summer Flex Time.
• Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.

Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity, or status as a transgender or transsexual individual),, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.

Lovesac participates in E-Verify as required by law. Immigration sponsorship is not available for this role.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: TalentAcquisition@lovesac.com.