• Job Description

  Req#: 5281

  Overview

  Consider a new career today as an Mail/Copy Service Specialist with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

  Benefits Include: Paid Time Off, Paid Holidays, Medical, Dental, Vision, STD, LTD, Life, 401k, and Bonus opportunities

  The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

  Hourly Compensation: $15.00-15.00 USD per hour

  Amenities: Great working environment, friendly staff, FREE Parking

  Who We Are

  IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members.Check out istmanagement.com for more info on us!

  Responsibilities

  The Copy Center Service Specialist will work with the on-site IST Management team to provide office support in a copy center environment. Other responsibilities include:

  • Perform copy/print services using high-speed copiers.
  • Perform binding and other document finishing services
  • Assist with the clients copier fleet. Includes replacing toner and staples.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Handle time-sensitive material like confidential, urgent documents
  • Participate in cross-training

  Qualifications

  Ideal candidates have prior customer service experience, are a team player and are willing to train! Other qualifications include:

  • High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
  • Hospitality, Retail, Customer Service, Facilities Management or Mail/Copy background preferred
  • Keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written
  • Reliable transportation to and from work
  • Lifting up to 55 pounds

  IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

  Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

  IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

• About the company

  With an emphasis on office services, eDiscovery & document management IST is helping corportions and law firms manage their physical and digital information.

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