Red River Hospital
CORE OPERATIONS REPRESENTATIVE
5 days agoWhat's your preference?
Job Description
- Req#: COREO013452
- Generous Paid Time Off (PTO)
- Pay: $15 to $16 per hour
- Opportunity for advancement
- Medical, Dental, Vision, & Retirement Benefits
- Employee Purchase Discounts of 30% or more
- Maintains a clean book of business, in compliance with company standards.
- Completes auditing and reporting daily to company standard. i.e. Store pick-ups, balance due sales, Stock /Fulfillment errors, paperwork attachments, etc.
- Audits Sales for product accuracy to avoid ordered wrongs, unsmart partials, out of compliance MISINV and RESEL skus.
- Ensures all open order over 181+ days have been reviewed, and action taken to resolve any outstanding issues that could be causing a delayed delivery.
- Assist store with escalated guests through ER tickets, or by phone.
- Maintains and updates open orders on orphan sales. (Sales Associates no longer with company)
- Manage all finance sales, credit holds, expired authorizations and disputes.
- Resolve all chargeback requests and provide proper documentation to ARFR.
- Works to resolve collection accounts for store locations, through Collector Review.
- Escalates concerns relating to out of policy requests to their direct supervisor.
- Occasionally, the Core Operations Representative will be asked and expected to perform various, miscellaneous, and non-standard duties as required. Such duties are diversified in nature and may be changed from time to time to meet business needs.
- Other duties as assigned
- High School Diploma required
- 1-2 years of customer service experience in a retail environment preferred but not required
- Strong computer skills
- Ability to multitask without compromising quality of work
- Bilingual is a Plus
**NOW OFFERING ON DEMAND PAY**
Ashley Furniture HomeStore, the #1 Mattress and Furniture retailer in North America, has an immediate opening for a Core Operations Specialist. The ideal candidate provides support to the sales organization while maintaining order integrity, ensuring a clean book of business, and providing exceptional customer service.
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING :
KEY JOB RESPONSIBILITIES :
KNOWLEDGE/SKILLS/ABILITIES :
Ashley Furniture HomeStore is an Equal Opportunity Employer. Ashley Furniture HomeStore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Qualifications
Education
Required
High School
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.About the company
Red River Hospital is Wichita, Texas's top Mental Health, Behavioral Health and Addiction treatment center for adolescents, teens, adults and seniors.
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