• Job Description

  Req#: 10613

  Department: COR Corp Human Resources	Job Status: Full Time
  FLSA Status: Non-Exempt	Reports To: Cor Executive Coordinator
  Grade/Level:	Amount of Travel Required: None
  Job Type: Regular	Positions Supervised: None
  Work Schedule:
  Monday - Friday 7:55 AM - 5:00 PM

  POSITION SUMMARY

  Buffalo Rock is an award-winning Pepsi-Cola Bottler founded in Birmingham, AL, more than 100 years ago. The Receptionist position is a key member of the Corporate Human Resource Team responsible for providing excellent customer service by answering inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Serve as Administrative Support for Corporate HR and Executive Leadership Team.

  ESSENTIAL FUNCTIONS

  Reasonable Accommodations Statement

  To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

  Essential Functions Statement(s)

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Log ID badge requests for new and replacement badges for Logistics • Schedule interviews and/or appointments and maintain and update appointment calendars. • Hear and resolve complaints from customers or the public and handle appropriatley. • Perform administrative support tasks, such as proofreading, transcribing handwritten information, developing and maintaining reports, PowerPoints, spreadsheets or operating calculators or computers to work with pay records, invoices, applicant tracking, employee engagement, training database or other HR related documents or processes. • Scan, email, file and maintain records. • Transmit information or documents to customers or other employees, using computer, mail, or facsimile machine. • Analyze data to determine answers to questions from customers or members of the public. • Collect, sort, distribute, or prepare mail, messages, or courier deliveries. • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. • Process and prepare memos, correspondence, travel vouchers, or other documents. • Keep a current record of staff members' whereabouts and availability. • Perform duties, such as stocking beverage center, taking care of plants or straightening magazines to maintain lobby or reception area. • Schedule space, equipment, hotels and meals for special programs, peer group meetings, etc. and prepare lists of participants. • Assists in other functions as needed • Responsible for continuous self-improvement, taking initiative, and exhibiting a willingness to learn through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method.

  POSITION QUALIFICATIONS

  Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions. • Adaptability - Ability to adapt to change in the workplace. • Business Acumen - Ability to grasp and understand business concepts and issues. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Friendly - Ability to exhibit a cheerful demeanor toward others. • Customer Oriented - Ability to take care of the customers’ needs while following company procedures. • Detail Oriented - Ability to pay attention to the minute details of a project or task. • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. • Safety Awareness - Ability to identify and correct conditions that affect employee safety. • Loyal - The trait of feeling a duty to the employer.

  SKILLS & ABILITIES

  Education:

  High School Graduate or General Education Degree (GED): Required

  Experience:

  Ability to answer and direct a high volume of calls. One year experience in Human Resources is preferred.

  Computer Skills:	Must be proficient in Microsoft suite of products including Word, Excel, Outlook, and PowerPoint. SharePoint experience preferred.

  Other Requirements:	Experience working with a multi-line phone is preferred.

  PHYSICAL DEMANDS

  N (Not Applicable)	Activity is not applicable to this position.
  O (Occasionally)	Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
  F (Frequently)	Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
  C (Constantly)	Position requires this activity more than 66% of the time (5.5+ hrs/day)

  Physical Demands	Lift/Carry
  Stand O Walk O Sit F Manually Manipulate F Reach Outward F Reach Above Shoulder O Climb O Crawl O Squat or Kneel O Bend O Grasp F Speak F	10 lbs or less O 11-20 lbs O 21-50 lbs O 51-100 lbs N Over 100 lbs N Push/Pull 12 lbs or less O 13-25 lbs O 26-40 lbs N 41-100 lbs N

  Other Physical Requirements

  • Vision (Near, Distance, Color, Peripheral, Depth) • Sense of Sound - Hearing is required for a total work day. • Sense of Smell • Sense of Touch • Ability to wear Personal Protective Equipment (PPE) - Ability to wear Personal Protective Equipment (PPE) - Hair net, eye protection, slip resistant shoes • Sense of Balance

  WORK ENVIRONMENT

  Normal office environment.

• About the company

  Buffalo Rock Company in Birmingham, Alabama is the premier provider of beverages and food products since 1927. Pepsi, Dr Pepper and Mountain Dew are just a few of the brands we bottle and distribute.

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