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Job Description
- Req#: 690381BR
- Develop strong relationships with internal stakeholder s and external vendors to support IBM’s Skill’s pledge by delivering geo-relevant content on IBM SkillsBuild.
- Work closely with regional implementation teams, subject matter experts, and partners to understand local market nuances and incorporate this insight into content development and customization efforts.
- Establish relationships with internal and external content development organizations to deliver on the content strategy.
- Build relationships with CSR, geo and partner communication teams to support effective marketing of the content and overall storytelling of the program impact.
- Regularly analyze and stay abreast of the latest trends in technology, career development, and adult education to inform content strategy.
- Understand the global credentialing landscape, including micro-digital credentials, certifications, and skills-first hiring practices, to ensure content relevance and recognition in the job market.
- Apply principles of adult learning theory to design and curate learning experiences that are engaging, practical, and accessible for our audiences, recognizing their unique challenges and motivations.
- Ensure content is available in multiple languages to support a global audience, with a focus on inclusivity and accessibility.
- Lead global enablement to support IBM CSR Geo teams in their understanding, execution, and alignment of the SkillsBuild offerings.
- Collaborate with global partners, industry experts, and internal stakeholders to enrich the program with learning experiences, expert conversations, project-based learning, and access to specialized software and content.
- Integrate pathways for learners to earn micro-digital credentials that are recognized by the market, supporting skills-first hiring and career advancement.
- Work with industry and educational partners to ensure credentials are stacked and aligned with career opportunities in technology and beyond.
- Implement mechanisms for regular feedback from learners, partners, and industry to evaluate the impact of content and adapt strategies for continuous improvement.
- Be knowledgeable about the competing workforce development offerings available in the market and continually work on enhancing IBM’s relevance in the marketplace.
- Prioritize the development of learning experiences that are inclusive and accessible, catering to the diverse needs of underrepresented communities in technology.
- Experience with educational content creation for adult learners, incorporating diverse and inclusive perspectives.
- Familiarity with global educational standards and credentialing systems.
- Strong network of contacts in technology, education, and workforce development sectors.
- Proficiency in more than one language is a plus to support content localization and accessibility.
IBM CSR is seeking a senior content offerings manager who employs a unique sense of creativity, curiosity, and out-of-the box thinking when embarking on new projects and designs. The candidate in this position will partner with the in-country implementation teams to understand their business needs, design, and implement feedback approaches, and deliver ongoing feedback program enhancements. You will also analyze the data and provide insights to leadership. This role is pivotal in ensuring that the content offerings provided by the program not only meet current educational needs but also anticipate and adapt to future learning trends and technologies.
Key Job Responsibilities include:
Stakeholder Management:
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Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.About the company
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 375,000 employees serving clients in 170 countries. Just completing its 22nd year of patent leadership, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents.
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