• Job Description

  Req#: R-26138

  What We're Looking For

  At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
  
  Internal travel continues to grow and with that, the responsibilities of a managed travel program. Our team is dedicated to high customer service, traveler experience, providing the proper resources and guidance to exceed expectations of our program.
  
  In this role, you will report directly to the Corporate Travel & Card Manager and could be tasked with the following (including but not limited to):
  
  Book Travel for HR Recruit Department
  Book Travel for Employees who do NOT have a Corporate Card
  Assist with bookings done outside TMC/OBT
  Create/Update Travel Profiles
  Fielding/Routing Employees to Agent Teams
  Concur Specialist (Online Booking Tool Assistance)
  First/Business Class Ticket Research
  A-List Memberships
  Direct Billing Hotels
  Airline Activity Reports
  Corporate Housing
  Assist with Corporate Events
  Group Rates for Hotels
  Hotel RFP/Negotiations
  Initiate Travel Program Enhancements

  What You'll Do:

  • Delivers high-level customer service and escalates issues to program managers as needed
  • Facilitates procurement programs billing activities; receives and reviews complex invoices, creates payable files in partnership with IT and Accounting for processing and payment.
  • Processes Expense Reports for corporate purchasing cards, procurement cards, and meeting cards. Works closely with offices to resolve account coding issues on all programs.
  • Generates and evaluates standard and ad hoc reports utilizing several sources of data from procurement vendor’s platforms.
  • Documents and monitors key contract terms, identifying, and communicating recommended action items to include tracking upcoming term expiration dates.
  • Creates user accounts in all related procurement platforms and communicates and trains end users.
  • Reviews weekly termination lists to cancel credit cards, access cards, and user accounts.
  • Performs administrative tasks for the procurement department; reserves meetings in restricted conference rooms, orders supplies and updates and documents internal processes.
  • Performs other duties as assigned.

  What You'll Need:

  • Bachelor’s degree and 2 years of relevant experience, or
  • In lieu of degree, 6 years relevant experience

  What You'll Bring

  • Develop strong relationships and proactively communicate with team members, vendors, and stakeholders to drive program success.
  • Exhibits a strong customer-centric approach, adeptly handling inquiries and requests with professionalism.
  • Independently troubleshoots and resolves issues, showcasing proactive problem-solving skills.
  • Exceptional organizational skills, attention to detail, and adherence to processes and procedures.
  • Proactively identifies opportunities for process improvement and contributes to implementing changes.
  • Advanced time management skills, managing multiple tasks simultaneously in a fast-paced environment.
  • Ability to lead and manage program activities, taking on increased responsibilities.

  
  What We Prefer:

  • Corporate Travel Agency background
  • 15+ years experience in corporate travel (not leisure)
  • Understands backend Concur Travel as well as general knowledge of other OBTs
  • Has worked 5+ years in GDS
  • Experience with UATP usage

  Additional Information

  Click here for benefits information: HNTB Total Rewards

  Click here to learn more about Equal Opportunity Employer/Disability/Veteran

  Visa sponsorship is not available for this position.

  #NF

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  Locations:

  Kansas City, MO

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  NOTICE TO THIRD-PARTY AGENCIES:

  HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

• About the company

  For nearly a century, HNTB has delivered infrastructure that exceeds client expectations. Come help us meet those expectations with All of our Jobs/Careers. HNTB Jobs

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