• Job Description

  Req#: 23009942

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.

  OnBrand, the American Express in-house creative agency, has the ambition to become the internal creative partner of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond.

  To be successful in this role, the candidate must exhibit outstanding creative judgment and guide the creative team in achieving the highest possible standards. The candidate must have experience working with creative teams, guiding concept creation and setting creative direction. This individual has worked at a Group Creative Director level or is ready to step into this type of role. This individual will be responsible to connecting the creative approach to the business strategy. The candidate must be able to convincingly present creative concepts to all parties.

  This individual will focus on enabling strategic and creative elements of the agency, but also playing a critical role to attract, retain and develop best-in-industry agency talent and build a culture delivering transformative work. The Creative Director will report to the Executive Creative Director.

  Day to day responsibilities include, but are not limited to:

  • Provide leadership/motivation and convey the vision and values of the agency
  • Mentor multiple creative team members, providing clear direction and constructive feedback
  • Craft big ideas and experiences
  • Develop holistic and robust memorable/famous creative campaigns from start to finish
  • Craft Idea led campaigns across multi-channel including Video/print/Digital/Social/emails
  • Develop deep client relationships enable seamless delivery of high-quality creative content
  • Bring cohesive creative direction to ECD and assists in delivering creative ideas to business units where relevant
  • Actively identifies new opportunities and future trends
  • Build, mentor, and hire talent to amplify a culture of inclusion and belonging
  • Find creative opportunities where possible even if they haven't been assigned
  • Actively engage in hiring and training of creative staff alongside creative services lead

  Minimum Qualifications:

  • 10+ years of experience in Art Direction or copy, preferably within a marketing / advertising agency
  • 4+ years at a Creative Director level overseeing multiple creative teams
  • Experience overseeing and guiding multiple teams
  • Ability to understand marketing insights and strategies to translate into compelling advertising campaigns that are digital-first
  • Ability to combine conceptual creative thinking with high-quality content delivery
  • Captivating presentation skills
  • Exceptional strategic thinking with experience crafting creative strategies
  • Ability to tailor messaging, keeping the audience in mind
  • Strong conceptual skills
  • M anaging/supervising Creative talent
  • Industry awarded work preferred

  Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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