• Job Description

  Req#: WD1551922

  Position Summary...

  What you'll do...

  WALMART CONNECT (WMC)

  Walmart Connect is Walmart’s media and advertising platform, uniquely designed to help brands reach hundreds of millions of shoppers across their entire shopping journey, online and in stores.

  As a fast-growing brand and business within Walmart, the Fortune 1 company, we are poised for continued growth and success. Data at Scale, Omni-Channel Solutions and a “One Walmart” approach are key differentiators for Walmart Connect.

  We aim to serve clients and suppliers across multiple categories with integrated Omni marketing solutions that connect brands with our customers.

  WMC MARKETING OPERATIONS

  Marketing Operations within the WMC Marketing team is a small and mighty team that is growing rapidly in 2023. We are the owners of Marketing Ways of Working, Process Mapping, Tools, Budget & Headcount and Creative Operations. Our scope spans all x-functional teams within marketing, WMC, and WMT teams. If there is a process that needs to be figured out, we are typically the first team asked to help drive clarity and map out R&Rs and a clear way of working. It’s our job in marketing operations to ensure the processes across the WMC Marketing org are consistent and streamlined.

  JOB OVERVIEW

  As the Creative Operations Manager within the Marketing Operations team for Brand Strategy, you will be critical focusing on operations and smooth process (Ways of Working), effective collaboration, and ultimately successful projects. This person will lead the creative project managers as well as be responsible for 10% or less of project management overflow. This person has a strategic mindset, they evaluate existing workflows and implement new Ways of Working. Additionally, this person will be responsible for creating and maintaining a central process repository and create onboarding training on Ways of Working within the Brand Strategy Creative team.

  The Brand Marketing org consists of Brand Strategy, Events, Marketing Activation and Partner Marketing teams. Each specializing in different disciplines within the ad sales marketing ecosystem all doing their part to drive revenue growth for Walmart Connect. This role will report to the Sr. Manager, Marketing Operations, and work closely with the Brand Strategy and Creative team and several cross functional teams.

  IDEAL CANDIDATE

  • Loves process and thinking through ways of working in an agile model
  • Knowledge of creative marketing campaign process and has worked with creative teams
  • Has experience working with graphic designers, copywriters, and Brand (Account) Managers
  • Has experience with complex timelines with multiple stakeholders (our projects are very fluid with multiple date changes)
  • Must have general working knowledge of digital media and/or retail media experience working on complex marketing campaigns
  • Has experience with complex timelines with multiple stakeholders
  • Proven ability to work well cross-functionally and synthesize information/feedback
  • Familiar with Workfront project management system
  • Highly organized, attention to details, team player, and solution-oriented
  • You have project managed campaigns before, so you understand the milestones, but can see bigger picture here to see how timelines and processes intersect
  • You have a strong personality, and you’re not afraid to push back when appropriate

  Ideally this candidate comes from Advertising Agencies working on complex marketing campaigns. Also could come from an E-Commerce company or big Brand/Marketing organization in a company where complex marketing process had to be mapped out.

  CORE RESPONSIBILITIES:

  • Evaluate and determine project scope and requirements necessary for project execution and success
  • Lead Project Management team
  • Provide Project Management overflow support
  • Resource management
  • Driving collaboration and efficient ways of working on key workstreams within Brand Strategy and cross functional teams
  • Establish R&Rs within Brand Strategy Creative team and advocate and train on those clear R&Rs early and often
  • Create a clear DACIN model for teams to drive clarity on R&Rs
  • Ensure process maps back to a holistic process and way of working
  • Ensure teams are adopting and using new project management tool to its potential

  QUALIFICATIONS:

  • Bachelor's Degree and 5+ years experience in project management, operations, and process mapping within a marketing org
  • Knowledge of creative marketing campaign process and has worked with creative teams
  • 5-7 years advertising or digital media agency experience
  • 5+ years relevant experience with 360 creative project management and production workflows
  • Has experience in change management
  • Extremely detail oriented and organized in thought and execution
  • Ability to set and communicate clear expectations
  • Ability to understand and thrive in a fast-paced environment
  • Ability to work effectively and achieve results in a high volume environment
  • High EQ

  At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

  You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

  Additional compensation includes annual or quarterly performance incentives.

  Additional compensation for certain positions may also include:

  - Regional Pay Zone (RPZ) (based on location)

  - Stock equity incentives

  Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Bachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations,
  or related area OR 4 years’ experience in project management, business, operations, or related area.
  1 year’s experience working in cross-functional teams.

  Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Data analytics and project management systems, Supervisory

  Masters: Business

  Project Management - Project Management Professional - Certification, Six Sigma Green Belt - Certification

  Primary Location...

  850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

• About the company

  Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas.

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