• Job Description

  Req#: R000103054

  This is an excellent entry level opportunity! If you are interested in a career in Insurance, this is a great foot in the door!

  As a Credentialing Support Associate, you will provide administrative support to the credentialing and re-credentialing of provider applications. You will aid the department in ensuring that we are compliant with defined credentialing standards. You will ensure that our data is accurate and complete.

  You will

  • Serve as the primary point of contact for all incoming communications to the Credentialing Department from outside individuals.

  • Receive and process incoming applications, supporting credentials, and various communications from providers.

  • Perform telephonic and electronic outreach to providers for missing elements.

  • Conduct the review and research of provider's background for monthly monitoring.

  • Maintain databases for consistency and accuracy, updating as needed.

  • Process outgoing mail for department

  • Participate in special projects, as needed.

  • Continuously strive to provide superior products and customer service.

  • Build collaborative relationships that are mutually respectful.

  • Demonstrate self-awareness and embrace feedback.

  You have

  • 1-3 years credentialing experience, preferably in a managed care setting

  • Knowledge of dental industry preferred.

  • Strong computer, data entry, and clerical skills required.

  • Excellent interpersonal, oral, and written communication skills required.

  • Critical thinking, detail oriented, and strong organizational skills required.

  • Previous experience working with CAQH application highly desired.

  Reporting Relationship

  As our Credentialing Support Associate II, you will report to our Team Leader, Dental Credentialing.

  Salary Range

  $30,350.00 - $45,530.00

  The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

  Our Promise

  At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

  Inspire Well-Being

  As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

  Health Care

  • Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

  • Dental plan

  • Vision plan

  • Health care accounts – flexible spending, health reimbursement, and health savings accounts

  • Critical illness insurance

  Life and Disability Insurance

  • Company-paid Life and Disability insurance plus voluntary supplemental coverage

  • Accident insurance

  Retirement and Financial

  • 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

  • Complimentary 1:1 financial guidance with a licensed Fidelity representative

  Time Off and Remote Work

  • Flexible work arrangements (part in-person/part remote)

  • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

  • Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

  • Paid parental leave and paid family and medical leave policies

  Emotional Well-being and Work-Life

  • Emotional well-being, mental health, and work/life resources powered by Spring Health

  • Wellness programs, including fitness program and equipment reimbursement

  • Child, adult, and elder back-up care support through Bright Horizons

  • Adoption assistance

  • College planning

  • Tuition reimbursement

  • Student loan assistance

  • Commuter benefits in select metropolitan areas

  Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

  Equal Employment Opportunity

  Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

  Accommodations

  Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

• About the company

  The Guardian Life Insurance Company of America is one of the largest mutual life insurance companies in the world.

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