• Job Description

  Req#: 47953365

  Credit Analyst

  O'Reilly Auto Parts continues to be one of the fastest-growing companies in our industry. As we grow opportunities for individual growth arise. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. We understand our growth comes from the hard work and dedication of each O'Reilly team member.

  That is why at O'Reilly we focus on:

  • Our commitment towards fostering a culture and environment of belonging where everyone has access to and can achieve success
  • Excellent customer service
  • Providing our team members a compensation package designed around offering the best price and quality available

  Total Compensation Package:

  • Competitive wage, PTO, paid Holidays, sick and vacation entitlements
  • Stock purchase plan & 401k with employer contributions
  • Medical, Dental, & Vision Insurance with optional Flexible Spending Account (FSA)
  • Team Member Health/ Wellbeing Programs
  • Educational Assistance
  • Career Development Programs to support our Promote From Within philosophy
  • Opportunities for advancement

  To learn more about O'Reilly, our culture, and benefits visit https://orly.cc/Benefits
  The Position:

  The Credit Analyst , under limited supervision, is responsible for ensuring Credit and Collections best practices are followed as directed by the Director of Credit/Collections and the Credit Management team. Excels in multi-tasking in a fast paced work environment that includes heavy phone volume. Works with 250 or more stores with regards to company credit accounts to minimize loss to the Company incurred from past due accounts.

  What you will do in this position:
  

  • Delivers a high volume of phone support. Will provide excellent customer service while maintaining positive rapport with the field and practicing "One Call Does it All".
  • Ability to analyze and make independent decisions on customer accounts while maintaining accountability and credit and collections best practices.
  • Utilize the Credit Management System tool to make sure all past due accounts are addressed and the appropriate collection action is initiated, communicated, and followed.
  • Effective communication regarding credit and collections best practices that includes prompt responses to email and voice mail.
  • Analyze and evaluate credit risk for current customers for limit increases, special financing and other requests.
  • Establish payment plans for past due accounts.

  Qualifications we would like to see:
  

  • High school diploma.
  • Excellent communication/customer service skills
  • Basic computer knowledge
  • Proficiency with basic functions of Window and Microsoft applications.
  • Ability to multi-task in a very fast paced office environment.

  **Candidates must be at least 18 years of age and able to pass a drug test and/or MVR check, as applicable for the role.

  
  Benefits

  All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service. For detailed benefits info, please click here or type http://bit.ly/ORLYBenefits in your browser.

• About the company

  O’Reilly Auto Parts is an American auto parts retailer that provides automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States serving both the professional service providers and do-it-yourself customers.

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