• Job Description

  Req#: 96418

  About Us

  Standard
  At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

  Institutional
  At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

  Technology (coding)
  At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

  Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future.

  Technology (non-coding)
  At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

  About the Role

  
  As a [Role] in our [Tribe/Team/Domain/Business Unit], you’ll play a key role in helping to [state the key goal of the tribe/team/domain (why do they exist?)]. This role is responsible for the assessment of customer applications for lending/finance. These positions ensure that applications are assessed in line with ANZ and external policies and use credit frameworks; and inform decisions to approve or decline lending. Positions within this role are required to have a CAD (Credit approval Discretion) in order to assess applications for lending.

  Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

  Role Type:
  Role Location:
  Work Hours:

  What will your day look like?

  
  As a Credit Assessor, you will:

  • Provide sound decision making in the assessment on new/increased Consumer and Staff credit lending applications received from ANZ Pacific Sites ensuring adherence to country legislations and country product guideline & parameters
  • Be responsible for decisions within their CAD and provide supporting recommendations for lending outside their CAD Prepare specific regulatory reporting, subsidiary or statutory reporting responsibilities
  • Provide service to ANZ frontline sales staff by ensuring applications are processed in line with SLA timelines and customer service is value adding, professional and timely.

  What will you bring?

  
  To grow and be successful in this role, you will ideally bring the following:

  • Experience in a call centre or customer service environment
  • Proven ability to work in fast paced environment
  • Strong written and oral communication skills
  • Strong numerical and verbal reasoning skills
  • Knowledge of Windows and Hogan/CAP, Vision PLUS, CDM, Staffware Nexus
  • Ability to work effectively and efficiently in a large team environment
  • Self-motivated and able to manage your day independently
  • Good organisation skills and ability to prioritise to adhere to strict deadlines
  • Attention to detail and quality
  • Demonstrated problem solving ability
  • Knowledge of lending and credit policies - previous credit experience is advantageous

  
  You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

  Job Posting End Date

  , 11.59pm, (Melbourne Australia)

• About the company

  The Australia and New Zealand Banking Group Limited is an Australian multinational banking and financial services company headquartered in Melbourne, Victoria.

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