This job is now closed
Job Description
- Req#: R47807
Employer Industry: Digital Banking and Payments
Why consider this job opportunity:
- Salary up to $19.40 per hour
- One-time allowance of $500 for home office setup and a monthly payment of $60 for remote work expenses
- Comprehensive benefits package including paid parental leave, medical, dental, and vision insurance
- Opportunity for career advancement within a collaborative and supportive work environment
- 100% remote work option available with flexible scheduling
- Innovative training programs and equipment provided to ensure success
What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and problems via telephone, digital, or chat channels
- Utilize standard screens, scripts, and procedures to assist customers
- Navigate computerized systems to respond to and troubleshoot customer questions
- Manage and escalate risk and customer-impacting issues as necessary
- Assist over 100+ customers daily in a fast-paced call environment
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 1 year of customer service experience
- Excellent verbal communication and problem-solving skills
- Ability to multi-task effectively in a high-pressure environment
- Must have a reliable internet connection and a quiet workspace for remote work
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the banking or financial services industry
- Familiarity with digital banking products and services
- Strong technical skills and ability to navigate multiple systems
#DigitalBanking #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Discover is a credit card brand issued primarily in the United States.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.