Discover
Credit Card Customer Service PM Shifts
This job is now closed
Job Description
- Req#: R34459
Employer Industry: Digital Banking and Payments
Why Consider this Job Opportunity:
- Salary up to $18.98
- Opportunity for growth and making a difference at a leading digital banking and payments company
- Flexibility to work remotely or on-site
- $500 one-time allowance for setting up a home office and $60 monthly internet reimbursement
- Collaborative culture that values uniqueness and encourages personal growth
- Chance to be the reason millions of people find a brighter financial future
What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and problems via telephone, digital, or chat channels
- Navigate computerized systems to respond and troubleshoot customer questions
- Actively manage and escalate risk and customer-impacting issues
- Maintain a quiet workspace and meet internet speed requirements for remote work
- Utilize provided equipment and training to deliver excellent service
What is Required (Qualifications):
- High School Diploma or GED
- 1+ years of Customer Service experience
- Excellent verbal communication and problem-solving skills
- Comfortable with multitasking and using standard screens, scripts, and procedures
- Ability to energetically engage with customers in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- None mentioned
#INDDFS #ZRDFS #Remote #BI-Remote
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Discover is a credit card brand issued primarily in the United States.
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