Discover
Credit Card Customer Service PM Shifts
This job is now closed
Job Description
- Req#: R36105
Employer Industry: Digital Banking and Payments
Why Consider this Job Opportunity:
- Salary up to $18.98
- Monthly internet reimbursement of $60
- Opportunities for growth and career advancement
- Remote work options available
- Collaborative and inclusive work environment
- Employee benefits including Paid Parental Leave, 401(k) Plan, and Medical, Dental, Vision, & Health Savings Account
What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and problems via telephone, digital, or chat channels
- Navigate computerized systems to respond to customer questions
- Manage and escalate risk and customer-impacting issues to management
- Assist over 100+ customers per day in a fast-paced environment
- Provide industry-leading care and innovative solutions to customers
What is Required (Qualifications):
- High School Diploma or GED
- 1+ years of Customer Service experience
- Quiet workspace for remote work
- Minimum internet speed of 100 MBPS download/10 MBPS upload
- Comfortable with multi-tasking and problem-solving
How to Stand Out (Preferred Qualifications):
- Experience in a related field such as digital banking or payments
- Strong communication and interpersonal skills
#DigitalBanking #RemoteWork #CareerGrowth #CustomerService #BenefitsPackage
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Discover is a credit card brand issued primarily in the United States.
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