Employer Industry: Digital Banking and Payments

Why Consider this Job Opportunity:
- Salary up to $18.98
- Opportunity for career advancement and growth within the organization
- Work remotely with provided equipment and training
- Supportive and collaborative work environment
- Competitive benefits package including Paid Parental Leave, 401(k) Plan, and Medical/Dental/Vision coverage

What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and problems via telephone, digital, or chat channels
- Navigate a computerized system for responding and troubleshooting customer questions
- Actively manage and escalate risk and customer-impacting issues
- Assist over 100+ customers per day in a fast-paced environment
- Utilize multiple systems to respond to and troubleshoot customer inquiries

What is Required (Qualifications):
- High School Diploma or GED
- 1+ years of Customer Service Experience
- Credit screening may be required for some roles

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced call center environment
- Strong problem-solving skills

#DigitalBanking #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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