Canadian Imperial Bank of Commerce
Credit Card Representative (Sales and Service Specialist) Remote - 12 month contract
This job is now closed
Job Description
- Req#: 2516637
Employer Industry: Banking and Financial Services
Why consider this job opportunity:
- Competitive compensation and benefits package, including a banking benefit
- Opportunity for career advancement and growth within the organization
- Flexible work arrangement with the potential to work from home
- Supportive and inclusive work environment that values diversity
- Personalized recognition programs to celebrate employee contributions
What to Expect (Job Responsibilities):
- Serve as the first point of contact for clients with inquiries related to credit card operations
- Provide exceptional client engagement and support, ensuring a positive experience
- Identify client needs and proactively suggest appropriate banking solutions
- Maintain a thorough understanding of CIBC's products to facilitate quick problem resolution
- Collaborate with internal departments to connect clients with additional resources
What is Required (Qualifications):
- Ability to work flexible hours, including evenings and weekends
- Strong written, verbal, and interpersonal communication skills
- Experience in a client-facing role, preferably in banking or financial services
- Ability to work independently in a remote environment with a secure workspace
- Proficient in using technology and systems relevant to banking operations
How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service environment
- Familiarity with CIBC's suite of products and services
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Knowledge of financial products and services
- Fluency in French is an asset
#Banking #CustomerService #RemoteWork #CareerGrowth #ClientEngagement
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.
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