Canadian Imperial Bank of Commerce
Credit Card Representative (Sales and Service Specialist) Remote
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Job Description
- Req#: 2522559
Employer Industry: Banking
Why consider this job opportunity:
- Competitive salary and incentive pay
- Opportunity for career advancement and growth within the organization
- Flexible work arrangement with potential for remote work
- Comprehensive benefits program including banking benefits, a defined benefit pension plan, and employee share purchase plan
- Wellbeing support and a vacation offering
- Unique recognition program, MomentMakers, which rewards contributions
What to Expect (Job Responsibilities):
- Serve as the first point of contact for clients regarding their credit card inquiries and requests
- Assist clients in managing their credit card operations and proactively suggest financial solutions
- Engage with clients to ensure an exceptional customer experience and provide trusted advice
- Resolve client issues efficiently by leveraging knowledge of CIBC's products and systems
- Collaborate with internal departments to connect clients with appropriate resources for their needs
What is Required (Qualifications):
- Strong written, verbal, and interpersonal communication skills
- Ability to work independently with a secure workspace, free from distractions
- Wired internet connection capable of supporting call quality and speed requirements
- Flexibility to work evenings and weekends within the contact center hours
- Legal eligibility to work at specified locations
How to Stand Out (Preferred Qualifications):
- Experience in a customer service or call center environment
- Familiarity with banking products and services, particularly credit cards
- Demonstrated problem-solving skills and client engagement experience
- Ability to work in a fast-paced environment while maintaining attention to detail
- Passion for learning and personal development
#Banking #CustomerService #CareerOpportunity #FlexibleWork #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.
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