• Job Description

  Req#: R5992

  The Credit Collections Specialist will focus on the collection and maintenance of customer receivable accounts. The position includes the analysis of delinquent customer accounts, contacting customers and resolving to bring account current. This also includes working with customers along with our internal resources to resolve issues causing non-payment.

  Primary Responsibilities:

  • Reviews AR reports and ERP system to prioritize collection efforts.

  • Contacts customers for the resolution of delinquent amounts.

  • Works with customers and internal resources to resolve customer issues.

  • Determines order credit hold releases based on customer account status.

  • Completes audit requests.

  • Performs other related duties as assigned.

  • Review and prepare Lien Waivers for signature.

  • Assessing account eligibility for order releasing by examining past due status and credit limits.

  Qualifications:

  • Degree preferred but not necessary

  • 3+ years related experience required

  • Strong analytical and problem-solving skills

  • Ability to prioritize tasks with little management intervention

  • Ability to function well in a high-paced and at times stressful environment

  • Proficient with Microsoft Excel

  Preferred Skills, Experience and Education

  • B.B.A or equivalent degree

  • Proficient in JD Edwards Enterprise ERP Systems

  • Excellent communication and customer service skills

  • Excellent organizational skills and attention to detail

  • Excellent time management skills

  We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law.

• About the company

  Mueller Water Products, Inc. is a publicly traded company headquartered in Atlanta, Georgia.

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