Sheraton OKC Downtown Hotel
Credit Manager
This job is now closed
Job Description
- Req#: CREDI036433
- To consistently provide thoughtful, caring and sincere service
- To lead and manage the day-to-day activity of the Credit Department and ensure all standards are followed
- To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed
- To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary
- To ensure local credit policies are followed
- To review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers
- To ensure proper handling of the filing systems in place according to policies and procedures
- To monitor the Accounts Receivables as required
- To manage and assist in the preparation of invoices for all approved group, transient, golf accounts with the appropriate supporting documentation
- To handle all guest billing issues and disputes, including credit card initial inquiries and charge backs
- To obtain credit references and monitor Accounts Receivables ledgers
- To ensure financial records are maintained in compliance with accepted policies and procedures
- To ensure all financial reporting deadlines are met
- To ensure accurate and timely monthly, quarterly and year end close
- To establish and monitor the implementation and maintenance of accounting control procedures
- To balance operational, administrative and Colleague needs
- To ensure accurate and appropriate recording and analysis of revenues and expenses
- To follow departmental policies and procedures and all safety policies
- Other duties as assigned
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright!
The Credit Manager is responsible for the Credit and Receivable operations of the resort and always ensure hotel’s service and accounting standards are met.
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