• Job Description

  Req#: JR0104190

  McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

  The Credit/Collections Analyst will be focused on overseeing and leading MVT AR portfolios that do not have an assigned escalation analyst, including but not limited to the Wholesalers and Bayer portfolio, to ensure strong AR performance results. The ability to analyze complex issues on delinquent accounts, including delinquency that is presented in AR beyond product AR that requires other internal teams to drive resolution and process improvement. Requires sound judgement, initiative, and the ability to resolve complex and difficult issues. The role will be responsible for reporting out to Senior leadership and stakeholders and engaging with internal teams, including but not limited to the Program Management team, on issues and calling out risks and trends. This role will be required lead Client calls and present factual data in a clear and professional manner. This position is responsible for implementing strategies to ensure AR results and drive results in a dynamic customer portfolio. The role will be responsible for reporting, both internally and externally to clients, to provide insight and trends. Strong communication skills, and negotiation ability are critical to be able to work with customers, both internal and external, and resolve issues in a professional manner.

  Key Responsibilities:

  • Lead MVT AR team to drive results in territories without an assigned escalation analyst.
  • Serves as an escalation point for all AR territories. Must be agile managing all client portfolios.
  • Strong commitment to operational excellence is required.
  • Ability to report out to leadership and stakeholders AR trends and action plans to address any gaps.
  • Ability to lead client calls and take action on any gaps for call to action and resolution.
  • Ability to drive results in a fast pace dynamic market with a growth mindset and ability to be agile.

  • Provide advice and make appropriate recommendations to internal teams as well as management as required.

  • Act as a mentor to team members and provide direction and leadership.

  Minimum Qualifications:

  • 3+ years of related experience in credit/collections
  • 1+ year experience in leadership/supervisor role
  • 1+ year experience as subject matter expert

  Education: Minimum High School Diploma, 4-year degree or equivalent work experience preferred

  Skills

  • Microsoft Office- Strong Excel skills highly preferred
  • SAP
  • Sales Force
  • Excellent interpersonal skills with the ability to analyze interpret and address staff/customer needs.
  • Excellent and proven problem-solving skills.
  • Excellent organization and time management skills.
  • Strong leadership skills.
  • Able to work independently under minimal supervision and make critical decisions.
  • Ability to employ professionalism, patience and self-control in handling upset customers.
  • Able to create as well as ability to be flexible and quickly adapt to changing business needs and processes.

  At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being . Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

  As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

  Our Base Pay Range for this position

  $25.49 - $42.48

  McKesson is an Equal Opportunity/Affirmative Action employer.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

  McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com . Resumes or CVs submitted to this email box will not be accepted.

  Current employees must apply through the internal career site.

  Join us at McKesson!

• About the company

  McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.

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