Description

Cook

Description

A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.

Cashier:

Job description

A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!

Qualifications

Qualifications/COOK

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Guest service mentality; has a genuine desire to serve the customer ·

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Well organized and detail oriented ·

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Ongoing learner; exhibits insatiable curiosity and an interest in self improvement ·

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Has an outgoing personality ·

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Strong work ethic ·

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Has restaurant industry experience

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The Minimum Age for this Position is 18 Years Old

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Maintains a calm, tactful demeanor when dealing with difficult situations

Responsibilities

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This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures

•

The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner

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Ensure that each guest has a positive, long lasting impression of the Wingstop experience ·

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Ability to practice safe cooking procedures ·

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Quickly scan and comprehend the order tickets ·

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Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order ·

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Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer ·

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According to Wingstop standards; Sauce, Season and package all orders ·

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Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls ·

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Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets ·

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Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment ·

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Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time ·

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Immediately notify Manager on Duty of all safety, sanitation or employee issues ·

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Assist other employees as needed ·

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Follow directions given by Manager or Supervisor ·

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Know and thoroughly understand the importance of good hygiene and food handling practices ·

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Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products

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Brings issues or concerns to the attention of the supervisor; is willing to ask for help

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Identifies and introduces new ideas and solutions to create efficiency in the operation

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Represents the brand and department in a professional and polished manner at all times

Qualifications/CASHIER

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Guest Experience: Must have an outgoing and positive attitude in dealing with guests

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Must have a proven ability to work well under

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pressure and at a fast pace

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the proper age requirements are met of all guests' requests that involves alcoholic beverages

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Guest service mentality; has a genuine desire to serve the guests

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Manages multiple projects and timelines with a sense of urgency and follow through

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Well organized and detail oriented

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Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

•

Has an outgoing personality

•

Maintains regular and predictable experience

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Must be 18 years or older

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Must have reliable transportation

Responsibilities

•

A Restaurant cashier has the greatest perceived responsibility - direct guest contact

•

responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking

•

accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile

•

Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the

•

Greet all guests in

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a timely manner (3-5 seconds at most)

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Handle all orders and inquiries in a friendly and professional manner

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Manager of all guest issues or complaints

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Manager of all safety, sanitation or employee issues

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Must be willing to

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assist all other positions when necessary

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Process Compliance: Ensure the safe handling procedures are followed at all times

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Follow the cash management process, and properly ring in all sales through the POS system

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Work to better the guest experience by asking for add-on sales that will complement their order