Bold Business
Criminal Background Check (CBC) Agent
This job is now closed
Job Description
- Req#: pfc3PDkwmb
- Handle sensitive information, including Social Security numbers, driver’s license numbers, credit card numbers, and fingerprints.
- Review provider information and accurately enter it into applications and criminal background databases.
- Update and submit applications to state board portals for review.
- Print and submit completed provider CBC applications via FedEx/USPS.
- Communicate with providers regarding their CBC results received by mail or email, and upload the information into client platforms and state board portals to complete CBC tasks.
- Transport materials to and from USPS/FedEx locations.
- Accomplishing related duties as required.
- Full-time 100% Remote
- Training & Professional Development
- Supportive culture providing necessary resources to learn, lead, and deliver results.
- Willingness to transport materials to USPS/FedEx locations as part of the role.
- Previous customer service experience is a plus.
- Computer data entry experience/skills.
- Excellent written and verbal communication skills.
- Ability to adapt to process and information changes.
- Professional handling of sensitive information.
Job Summary:
We are looking for a detail-oriented and organized individual to join our team as a CBC Agent. This role requires a combination of data entry, research, customer interaction, and driving responsibilities. The ideal candidate will manage PrintScan operations, conduct fingerprinting and background checks, verify sensitive data, and handle the transportation of materials to and from USPS and FedEx locations.
Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.
Key Responsibilities:
Why we think this job is great:
Qualifications:
Note: Driving is a critical component of this position. Candidates must have their own vehicle for transporting materials to and from USPS/FedEx locations. The company provides a transportation allowance and necessary equipment. Training will be provided for all aspects of fingerprinting and background check procedures.
#LI-REMOTE
About the company
Bold Business is a leading global solutions provider with a passion for creatively facilitating our clients’ success. We offer world-class technology services and talent that enables our clients to scale and succeed boldly.
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