Why Work for Us?

Workplace well-being is more important than ever. We are the winner of the 2018, 2019, 2020, 2021, 2022 and 2023 Best and Brightest Companies to Work for In the Nation. We have also won the 2020 Best Places to Work Award, Minneapolis/St. Paul Business Journal.

Our full-time employees benefit from a competitive benefits package that includes paid time off (PTO), parental leave, paid holidays, insurance (medical, dental, vision, life, STD, LTD), flexible schedules, a 401k program with company match, and profit sharing. Insurance benefits effective on the 1st of the following month of hire.

At R3 Continuum, we believe our differences don’t divide us but teach us. R3 Continuum eagerly embraces diversity and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against based on any protected classifications.

Join a company dedicated to helping people and organizations be more resilient and thrive.

The Remote Crisis Response Clinical Consultant adheres to departmental goals, objectives, standards of performance, and policies and procedures, ensuring compliance with quality care. Clinicians engage with individuals who have been impacted by a crisis and offer immediate behavioral health support and coaching.

Shift

Monday - Friday

8:30am - 5:00pm ET (with some flexibility)

Clinical Intake/Consultation

• Conduct clinical intakes via telephone to assess behavioral health needs and determine appropriate level of care
• Assist with care triaging and provider matching
• Provide direct behavioral health support via telephone to individuals who are requesting clinical services
• Manage emergent clinical situations as needed, including safety planning and/or crisis intervention support via telephone to individuals
• Interact with individuals to assist them in gaining insight, defining goals, and planning action to achieve effective personal or vocational development and adjustment
• Providing advice on best practices and implementation for individual behavioral health, and workplace resilience and wellbeing
• Consult with or provide consultation to other doctors, therapists, or clinicians regarding care
• Consult with or provide consultation to internal and external management teams
• Communicate with people outside the organization, representing the organization to customers and other external sources
• Maintain collaborative relationships with coworkers, customers, and clients
• Interpret the meaning of clinical information for non-clinicians
• Consistently meet department clinical billable standards for clinical intake/consultation work

Essential Functions:

• Provide direct behavioral health support to individuals, groups and organizations who have
• experienced a disruptive event
• Meet department standards related to crisis response volumes, realizing the unpredictable
• nature of these types of requests
• Provide guidance and expert advice to management or other groups on technical, systems-, or
• process-related topics
• Utilize various methods of behavioral health service delivery including telephone, video, and on-site
• Communicate with people outside the organization, representing the organization to customers and other external sources.
• Provide consultation to individuals and groups regarding problems, such as stress and trauma, to modify behavior or to improve personal, social, or vocational adjustment.
• Provide advice on best practices and implementation for individual behavioral health, and workplace resilience and wellbeing
• Provide consultation to other clinicians regarding best practices in psychological first aid and disruptive event management
• Maintain collaborative relationships with coworkers, customers, and clients
• Complete reports within designated time frames

Other Essential Functions:

• Develop specific goals and plans to prioritize, organize, and accomplish your work
• Develop, design, or create new applications, ideas, relationships, systems, or products
• Encourage and build mutual trust, respect, and cooperation among team members
• Consult reference material, such as textbooks, manuals, or journals to enhance learning
• Conduct presentations and trainings for customers and clients on behavioral health topics and services
• Participate in department and company meetings, as requested
• Other duties as assigned
• Overtime/additional hours may be mandatory at times due to changes in workload
• Flexible Schedule – Schedule will change based on company need. This position is subject to nights, weekends, holidays, and on-call rotation