ProtoCall Services

Crisis Text Line Counselor - REMOTE in Georgia


Pay$24.35 - $26.35 / hour
LocationRemote
Employment typeOther

This job is now closed

  • Job Description

      Req#: 132640
      Employer Industry: Crisis Intervention Services

      Why Consider this Job Opportunity:
      - Competitive hourly salary range up to $26.35
      - Comprehensive benefits package including medical, dental, life insurance, 401k, STD/LTD, and EAP services
      - Accrued planned time off package earning up to 4 weeks of vacation in the first year
      - Company-matched student loan repayment program
      - Opportunity for career advancement within the organization
      - Telecommuting opportunity, allowing work from home with HIPAA compliance
      - Chance to make a positive impact on individuals experiencing emotional distress or mental health issues

      What to Expect (Job Responsibilities):
      - Manage chat and texting conversations with individuals in emotional distress or facing mental health issues
      - Build rapport and engage clients through written communication
      - Assess and mitigate risks during chat interactions
      - Document conversations accurately and maintain confidentiality
      - Provide necessary resources and information through written communication
      - Identify safe coping mechanisms and provide text-based support
      - Develop safety plans and intervene in emergencies when required
      - Maintain a calm and professional demeanor in a fast-paced chat and texting environment

      What is Required (Qualifications):
      - Bachelor's Degree from a 4-year accredited college or university
      - Minimum one year of experience in Behavioral Healthcare or Social Services
      - Reside in WA, OR, AZ, NM, MI, KS, IL, IN, GA, NC, MN, MD, TN, PA, OH, AL

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or counseling
      - Strong written communication skills
      - Knowledge of HIPAA compliance

      #CrisisIntervention #MentalHealthSupport #TelecommutingOpportunity #CareerAdvancement #CompetitiveSalary

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.

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