ProtoCall Services
Crisis Text Line Counselor - REMOTE in Georgia
This job is now closed
Job Description
- Req#: 132640
Employer Industry: Crisis Intervention Services
Why Consider this Job Opportunity:
- Competitive hourly salary range up to $26.35
- Comprehensive benefits package including medical, dental, life insurance, 401k, STD/LTD, and EAP services
- Accrued planned time off package earning up to 4 weeks of vacation in the first year
- Company-matched student loan repayment program
- Opportunity for career advancement within the organization
- Telecommuting opportunity, allowing work from home with HIPAA compliance
- Chance to make a positive impact on individuals experiencing emotional distress or mental health issues
What to Expect (Job Responsibilities):
- Manage chat and texting conversations with individuals in emotional distress or facing mental health issues
- Build rapport and engage clients through written communication
- Assess and mitigate risks during chat interactions
- Document conversations accurately and maintain confidentiality
- Provide necessary resources and information through written communication
- Identify safe coping mechanisms and provide text-based support
- Develop safety plans and intervene in emergencies when required
- Maintain a calm and professional demeanor in a fast-paced chat and texting environment
What is Required (Qualifications):
- Bachelor's Degree from a 4-year accredited college or university
- Minimum one year of experience in Behavioral Healthcare or Social Services
- Reside in WA, OR, AZ, NM, MI, KS, IL, IN, GA, NC, MN, MD, TN, PA, OH, AL
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention or counseling
- Strong written communication skills
- Knowledge of HIPAA compliance
#CrisisIntervention #MentalHealthSupport #TelecommutingOpportunity #CareerAdvancement #CompetitiveSalary
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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