• Job Description

  Req#: R-15392

  YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion which comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

  The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalized end-to-end service, the latest technology, and inspiring content, all shaped by 20 years of insights into the modern shopper.

  To further develop digital capabilities and create synergies, YOOX NET-A-PORTER GROUP has created new departments as Centres of Excellence.

  One of them, the Growth Department, is responsible for driving new and existing customer growth encompassing all Digital Marketing and CRM actions at the service of our stores.

  The Growth team is now seeking a talented CRM Marketing Producer to join our Global CRM team. Some of the essentials for you to know are:

  Location: out office in Milan

  Reporting into: Marketing Production Lead

  Workplace type: Hybrid

  Role purpose:

  Reporting to the Marketing Production Lead, you will be tasked with assisting with the set-up, testing and analysis of marketing emails.

  You will prepare and build HTML and text-based emails using a variety of tools including Dreamweaver and email marketing software.

  You will manage also the graphic psd files to do small changes to our newsletters (text, translations, crop images, etc…).

  Additional to this you will assist in the set-up and deployment of TON push notifications.

  You must be detail-oriented, deadline-driven, and able to multi-task.

  Experience of working in a fast-paced entrepreneurial environment with competing deadlines and priorities is essential.

  Here is a breakdown of what you’ll be doing:

  • Be responsible for the build of briefs in TRELLO for TON to be a facilitator between the external agency and YANP internal teams

  • Work with cross-functional teams to understand the planning and which campaign need to be briefed to the agency

  • Be a point of contact for all the best pratices to improve any internal process

  • Be a point of contact for the campaign’s approval workflow to be a facilitator

  • Be a point of contact to collect all the issue and create an archive of all the reports.

  • Be responsible for the build and deployment of email and push marketing campaigns

  • Support with ongoing testing of campaigns to ensure continuous optimisation

  • Be a point of contact for design on email templates and best practice

  • Work with the ESP to ensure that email best practice is being followed

  • Stay abreast of competitor email activity

  • Provide general support to the email marketing team as a whole.

  The type of person we are looking for:

  • 1 year minimum experience using an ESP

  • Good understanding of HTML principles and can demonstrate HTML enhancements

  • Good understanding of CSS and can demonstrate use in experience to date

  • Experience of working in a fast-moving entrepreneurial environment with competing deadlines and priorities

  • The ability to be detail-oriented, deadline-driven, and able to multi-task with solid organizational and time management skills

  • Self-Motivation and enjoy working within a team

  • Good understanding of email marketing best practices

  • Experience with push notifications is a bonus but not essential

  • Fluent English

  From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

  YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

  If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

  Experience Level: Entry level

  Workplace Type: Hybrid

• About the company

  YOOX NET-A-PORTER Group is an Italian online fashion retailer created on 5 October 2015 after the merger between Yoox Group and Net-a-porter Group.

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