• Job Description

  Req#: REF6651B

  Company Description

  • Contract: Permanent / 37.5 Hours Per Week
  • Salary: circa £23,000
  • Location: DPD Smethwick - Roebuck Lane B66 1BY
  • Days of Work: Monday to Friday
  • Hours of Work: 09:00 to 17:00

  Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

  DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

  Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

  DPD is a Valuable 500 company and a Disability Confident Employer

  Job Description

  Our Central Sales and Commercial Support Department (CSCS) is currently recruiting for a first class Sales Administrator to join their highly skilled Sales Team.

  Your primary responsibility will be to ensure that all day to day administrative activity is undertaken in a timely and efficient manner.

  Key accountabilities will include;

  • Logging and distributing the incoming sales leads
  • Managing the Sales Department Group Mailbox and E-learning Inbox
  • Report on monthly incoming lead statistics and hourly / daily call statistics
  • Generate and circulation of ‘Sales Team Non-Adherence
  • Check stationery stock levels & order required stationery through our internal computer systems
  • Liaising with suppliers
  • Book visitors in to our internal system and act as a front of house for the departments visitors
  • Recording and monitoring company holiday entitlement
  • Registering absence and sickness onto the Absence Management System
  • Organise and support the administration of Induction Programmes
  • Booking of meeting rooms as requested
  • Managing communication letters to customers
  • Printing of ‘Returns Labels’ and posting out to customers
  • Daily email alerts ‘Price Warnings’ to Account Managers
  • Supporting the Administration Manager with organising of departmental events

  Qualifications

  About You

  As the successful candidate you will be able to evidence that you have developed strong all round administrative experience ideally gained within a sales or similar environment .

  Due to the nature of our business the ability to thrive in a busy and fast paced environment would be preferred.

  Your strong organisational, customer service and computer literacy skills will be fully utilised in this role. Alongside these you will need to have

  • Be computer literate with the ability to use Microsoft and G Suite packages
  • You will have strong communication skills with a confident telephone manner
  • High attention to detail and ability to produce quality work and manage your time effectively
  • Demonstrate the core values of DPD – Passion, Respect, Honesty, Flexibility, Caring and Accountability.

  Additional Information

  About our Benefits

  We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Health Kiosks visiting every location
  • Vitality at Work
  • Free On Site Parking
  • Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

  Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

  If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today

• About the company

  DPDgroup is the largest parcel delivery network in Europe. We combine innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. With our industry-leading Predict service, we are setting a new standard for convenience by keeping our customers in close contact with their delivery.

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