• Job Description

  Req#: 4438505

  Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!
  
  Job Duties:

  • The Child Support Services Application Specialist is responsible for reviewing and determining action to take on incoming child support referral from county Department of Social Services offices, clerks of court and general public. Use considerable judgment in determining proper action requited, accuracy and conformity with federal regulations, so that each case is brought to proper conclusion.

  
  

  • Reviews referrals submitted by the general public, county Department of Social Services, Clerks of Court and analyzes data to determine the necessary services required.

  
  

  • Accesses information and determines the validity from various agencies computer systems. Must be able to compare and evaluate data from these systems and have extensive knowledge of the utility.

  
  

  • Reviews cases for potential fraud or claim of good cause for refusal to cooperate with Child Support Services.

  
  

  • Does on-line entry to the IV-D automated system on all IV-D cases.

  
  

  • Provides updates and assists in the processing of data to appropriate offices within Child Support Services and Clerk of Court offices to ensure proper child support collection and the distribution thereof.

  
  

  • Maintains case records in accordance with Federal regulation. Prepares case files for legal action by gathering supporting documentation from clients, county Department of Social Services and Clerks of Court.

  
  

  • Corresponds with clients by letter requesting information and offering continuation of IV-D services. Monitors clients responses for appropriate action and forward responses to the appropriate offices within Child Support.

  
  

  • Determines procedures for case assessment and prioritizing according to Federal regulations.

  
  

  • Consults and serves as liaison with Clerks of Court, Office of Child Support Services, legal staff, financial staff and IV-D staff to resolve client problems, completion of child support projects and assignments mandated by Federal and State requirements.

  
  

  • Follows problem cases through Child Support Services system to ensure that timely and current action is taken.

  
  

  • Performs job delivery and/or performance or appropriate customer service delivery to clients, the public and co-worker as an integral requirement.

  
  

  • Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

  Agency Requirements:
  A High School Diploma and three (3) years of experience in clerical, administrative, social work, correctional, business administration, or general business.
  
  An Associate's Degree and one (1) year of experience in clerical, administrative, social work, correctional, business administration, or general business. This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
  
  Must possess a valid driver's license. Must be able and willing to drive and to transport children and adults, must be able to lift children and to interact with children and adults in a positive manner.
  
  If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
  
  The South Carolina Department of Social Services offers an exceptional benefits package that includes:
  
  Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  15 days annual (vacation) leave per year
  15 days sick leave per year
  13 paid holidays
  Paid Parental Leave
  State Retirement Plan and Deferred Compensation Programs
  
  
  DIVISION: Child Support Services / Richland County

• About the company

  South Carolina (/ˌkærəˈlaɪnə/) is a state in the Southeastern region of the United States.

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