• Job Description

  Req#: C9253-25-0370?language=en&page=137&sort=publicationDateDesc

  Job summary

  Are you dynamic, flexible and up for a challenge? Does your interest lie with the care of the Older Person?

  We are looking for a Band 2 Care Support Worker to work on The Specialist Dementia Unit- someone who strives to deliver high standards of care to medically ill patients but also has the ability to show compassion to this group of patients.

  There will be the opportunity to gain knowledge and experience in caring for patients living with dementia.

  If you have experience, preferably within the care of the Older Person, if you enjoy a challenge and are highly motivated with a positive attitude, come and visit us here on the Forget Me Not Unit and meet the team.

  Main duties of the job

  The Care Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

  The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.

  About us

  At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

  As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

  As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

  Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

  Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

  Details

  Date posted

  21 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year Per Annum

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  253-0825-7366888

  Job locations

  Dudley

  Russells Hall Hospital

  Dudley

  DY8 4JB

  
  

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

  Job description

  Job responsibilities

  Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

  Person Specification

  Qualifications

  Essential

  • English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to D GCSE Grade 9 to 4 Functional skills Level 1

  Desirable

  • NVQ Level 2 in Health Care or equivalent qualification/relevant experience
  • Care Certificate or ability to complete within 12 weeks of commencing employment

  Knowledge & Training

  Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

  Communication and Relationship Skills

  Essential

  • Evidence of effective communication skills:-, verbal, written (legible handwriting), non-verbal, compassion and respect
  • Ability to communicate appropriately with patients, relative and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • Courteous and polite

  Equality, Diversity, Inclusion and Trust Values

  Essential

  • Able to provide safe, caring and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

  Planning & Organisational Skills

  Essential

  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service
  • Flexibility to work across the Health Economy

  Analytical & Judgement Skills

  Essential

  • Ability to use own initiative

  Experience

  Essential

  • Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time

  Desirable

  • Experience in a healthcare environment
  • Manual handling of patients (including toileting, bathing and turning patients), equipment and stores

  Person Specification

  Qualifications

  Essential

  • English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to D GCSE Grade 9 to 4 Functional skills Level 1

  Desirable

  • NVQ Level 2 in Health Care or equivalent qualification/relevant experience
  • Care Certificate or ability to complete within 12 weeks of commencing employment

  Knowledge & Training

  Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

  Communication and Relationship Skills

  Essential

  • Evidence of effective communication skills:-, verbal, written (legible handwriting), non-verbal, compassion and respect
  • Ability to communicate appropriately with patients, relative and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • Courteous and polite

  Equality, Diversity, Inclusion and Trust Values

  Essential

  • Able to provide safe, caring and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

  Planning & Organisational Skills

  Essential

  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service
  • Flexibility to work across the Health Economy

  Analytical & Judgement Skills

  Essential

  • Ability to use own initiative

  Experience

  Essential

  • Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time

  Desirable

  • Experience in a healthcare environment
  • Manual handling of patients (including toileting, bathing and turning patients), equipment and stores

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Dudley

  Russells Hall Hospital

  Dudley

  DY8 4JB

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Dudley Group NHS Foundation Trust

  Address

  Dudley

  Russells Hall Hospital

  Dudley

  DY8 4JB

  
  

  Employer's website

  https://www.dgft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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