Labcorp
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
5 days agoWhat's your preference?
Job Description
- Req#: 2520221
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $16.00 per hour
- Work from home opportunity
- Quarterly variable bonus potential
- Generous paid time off and comprehensive benefits including medical, dental, and vision insurance
- 401(k) and employee stock purchase plans available
- Fitness reimbursement program and no charge lab testing
What to Expect (Job Responsibilities):
- Answer 80+ inbound calls per day from patients, doctor's offices, and private insurance carriers
- Initiate payment plans for patients with outstanding balances
- Utilize multiple resources to resolve patient inquiries effectively
- Maintain performance goals and strive for continuous improvement
- Become proficient with processes after completing a structured training program
What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of 1+ year work experience required
- Previous experience in medical billing, customer service, or insurance claims preferred
- Experience in a high-volume call environment with multiple computer applications is highly desirable
- Strong communication skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Previous interaction and communication with patients regarding medical information is strongly preferred
- Experience in a fast-paced environment with high call volumes
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Laboratory Corporation of America Holdings, more commonly known as Labcorp, is an American S&P 500 company headquartered in Burlington, North Carolina.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.